SFA 07 - SFA:USI Essential Services Reviews

Amazing. Thank you for sharing this with us!!

Only put 4 stars for confidence as would need to embed what I have learnt with practise

Great session, sometimes just a refresh in these difficult topics is enough to rebuild your confidence to deal with them.

The training sessions was a really good way to understand how to manage conversations around this subject, providing tools and reassurance. MD was really engaging and interactive.

Great course and great tutor.

Really good course, building on knowledge. Tutor was excellent.

feel like ive learnt a lot about having these conversations and not to shy away from direct questions will really help going forward

It was great and I met new colleagues from different departments within the organisation.

A good course which I enjoyed. Thank you.

I always have an urge to "fix" things. It was incredibly useful to know that in these complicated scenarios, it's not about fixing but about listening and helping the person in crisis to cope.