SFA07-SFA USI Essential Services Reviews

Really good course, gave me a lot more awareness of the topic. Feel the work book will help provide support in the long run. Once the course complete with the team will definitely be pulling information to put in to our best practice at CBMF

I enjoyed the course and I feel this will help me in certain situations, but not so much in my every day job role,

whilst the course was very informative and interesting, as a finance company we often find ourselves unable to provide the help the customer is looking for.

MD was amazing at delivering the course, it was engaging and interactive. MD made sure to frequently check in with us to make sure we were all ok.

Really thought provoking - opened you mind in a very difficult subject - Allowed me to think about things in a very different light.

Madhuri has been an amazing tutor and she made the whole group feel empowered to respond and participate. The session was very eye opening and have helped me to think about suicide in a completely different way.

Really enjoyed the content - i thought i knew a lot before the training - however this course made me realise how much i didnt know and will save and use the material for future suicidal calls

I found the course really beneficial. M.D was great she was very engaging . I liked that the course was a lot of discussion and not PowerPoint heavy . It was great we got to do role plays and practice as this is a new area for me so have not dealt with these types of calls before . M.D checked on our wellbeing throughout which was great . It’s really got me thinking now about the language used when talking about suicide and I feel more resourceful when dealing with these types of calls .

The entire session was amazing! I appreciated how you interacted with us, consistently trying to create a positive atmosphere by checking in and ensuring we were okay. I understand that suicide training can be daunting and overwhelming, but you made it feel comfortable and thorough.

I feel like this course has provided some great insight into suicide prevention and the importance of taking action and offering support for those having suicidal thoughts. One of my key takeaways from this is how to approach the conversation with someone who may be feeling suicidal. I feel I am more comfortable with being able to ask direct questions whilst still being empathetic to ensure I am able to support appropriately.