SFA 07 - SFA:USI Essential Services Reviews

I felt that the course work informative, it has given me methods to use in my work. Though I am still nervous of handling these type of calls, i feel that following the steps taught on the course and practice means I should be able to help people

Laura made the course very interesting and always answered and questions raised and made sure we were all ok before going on to the next bit very supportive- very approachable and

really informative - really useful and relevant to my role. The tutor was amazing. really calm and knowledgeable. you can see she has experience in the subject.

very thought provoking , I will feel more confident in conversations around suicide going forward and know I will now be able to make a difference and hopefully save lives

Really engaging. I guess it's the wrong thing to say I enjoyed the course due to the subject content however I feel this will really help me moving forward not only in my work but also my personal life

Very informative, for quite a heavy topic it was broken down nicely and Laura was very interactive.

Course was insightful, makes you think of the scenario from different perspectives. The pack with the helpline and organisation information will be very helpful to have in one place.

Really good course, gave me a lot more awareness of the topic. Feel the work book will help provide support in the long run. Once the course complete with the team will definitely be pulling information to put in to our best practice at CBMF

I enjoyed the course and I feel this will help me in certain situations, but not so much in my every day job role,

whilst the course was very informative and interesting, as a finance company we often find ourselves unable to provide the help the customer is looking for.