Showing 81–90 of 3,913 reviews (5 star)
Really interesting day, very well taught by Ben who made the course enjoyable and engaging. Learnt lots of useful thing. Overall very good day.
A very interesting day which has allowed me to think more around some strategies and changes I could make in my workplace .
The course was very informative and interesting. It was made relevant to our roles which was very helpful. The course flew by with a mix of activities and teaching.
The course enables us to apply what we’ve learnt in both our work life and home life. Hopefully we can de-escalate more situations in the way we’ve been taught.
Response: Thank you, Samira. We appreciate your feedback and are pleased to hear you found the course valuable both within your role and in everyday life. It’s great to know the learning strengthened your understanding of de-escalation and provided practical approaches to help prevent situations from escalating and respond positively when needed.
Good course, Ben was very engaging interactive. Good course materials/ references. A range of learning materials used.
Really good, enjoyed the training, very thought provoking
He is a good trainer, and his communication skill is amazing.
Trainer Liam was very engaging, supportive, and very clear. Real world examples were useful. The psychological aspects in particular were very interesting.
Response: Thank you, Lynne. We really appreciate your feedback and are delighted to hear you found the training engaging and informative. It’s great to know Liam’s clear and supportive delivery, alongside his use of real-world examples, strengthened your understanding and made the psychological aspects of the course particularly interesting and relevant.
Interactive and engaging trainer. Good audience participation Very practical and relevant to my role