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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Showing 5 star reviews : View all 2945 reviews

Rachel H, 23 Jan 2026

Ben was really engaging and made the session enjoyable. It was interesting to have an in depth breakdown into what can influence behaviour and what causes escalation. It was very useful to learn different strategies to help de-escalate the situation. Thank you very much

Response : Hi Rachel. Thank you for your feedback. I’m glad to hear that you found Ben engaging and the session enjoyable. It’s great that the breakdown of factors influencing behaviour and the strategies for de-escalation were useful to you.

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Caitlin D, 23 Jan 2026

Ben was Amazing! Very informative interactive and learnt better as engaged well with the class and put the behaviours into practice.

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Emma S, 23 Jan 2026

Really enjoyed. Will try to embed PBS plans into practice for my team Kirstie brilliant and engaging.

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Kayes R, 23 Jan 2026

I have learnt a new knowledge thank you

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David H, 23 Jan 2026

Interesting and informative

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Roman H, 23 Jan 2026

Interesting course and relatable trainer. I went into it not knowing what to expect but I am glad I went. Thank you, Kirstie!

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Alison C, 23 Jan 2026

Really loved the course and its content, and Kirstie as a trainer. Great communication skills and I have learnt so much today. Thankyou!!

Response : Hi Alison. Thank you for your feedback. I’m glad to hear that you enjoyed the course and its content, and that Kirstie’s communication made the session engaging. It’s great to know you found the learning valuable.

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Daniel O, 23 Jan 2026