Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Very informative, I know feel more confident when dealing with challenging behaviour and feel I have a better understanding of why people may behave in that manner. Overall Ben provided an excellent training session which I can put into practice during my home and working day.

It has been an amazing opportunity to learn new things and to get confident with new techniques.

Genuinely brilliant course. Ben was engaging and interactive, ensuring we understood the material. I learnt a lot that I will use both at work and at home. We had a giggle too which always makes training more memorable. Thank you. Looking forward to level two

The course was amazing, alot of valuable information that makes you think about your own practice and approach to patients. It gives you knowledge of how to engage with different people which is beneficial to working in healthcare. The trainer Ben was very welcoming and kept the course interactive to ensure that positive engagement was kept. I have realised that our team are already completing some PBS without even realising.

The course was very educative I got to know what I can do differently with people’s behaviour. Excellent presentation benefited from it thanks.

Engaging session and good time to reflect and challenge what I do clinically. Helps give framework to reflect on challenging situations.

Useful practical tools to use in practice. Could be used with both staff and patients. Ben kept everyone engaged and was good fun which helped the course flow. Tea and coffee would have been good.

Very informative. Good interaction between everyone and Ben a great communicator and Tutor. Fun course but still absorbing all the information. Workbook very handy

Brilliant! Ben was fantastic, I learnt a lot! The autism segment was amazing, I learnt things I never knew before which is so important as I would never have the opportunity to learn these things! Everyone who works with people needs to do this course!

Incredibly engaging and very experienced tutor. Knows how to engage with the different people that were on the course and presented the material in an easy but highlighting the importance of learning how to communicate and de-escalate situations with patients while enhancing the care for them. Thoroughly enjoyed the person-centered approach to patients he taught. Thank you!