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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

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Kripa A, 23 Jan 2026

Kirstie had been great. It was a great day.. learnt lot about behaviour and how to deal with.

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Philip D, 23 Jan 2026

Today’s training has been amazing, Kirstie has given many examples from her experience and has motivated me to be the best care provider just like her. I learnt to be more empathatic towards my coworkers even if they are having a bad day. I am going to be more understanding about other people’s sotustion and not jump to stereotypes.
Response : Hi Philip. Thank you for your feedback. I’m glad to hear that you found the training with Kirstie engaging and motivating. It’s great that the session encouraged empathy, understanding, and reflection on how to approach others without assumptions.

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James A, 23 Jan 2026

Kirsty was great, would appreciate activities to be spread out throughout as felt like a long day and really helped to keep me engaged

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Gaynor W, 23 Jan 2026

Very informative, I will use the arousal model and try to understand patients and their triggers to prevent behaviour of concern

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Marley G, 23 Jan 2026

Informative session, teacher was amazing and very engaging, made the day not boring

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Chantal P, 23 Jan 2026

Great course. Provided me with in-depth information and knowledge regarding PBS. Will definitely be implementing what I have learnt in my nursing practice. Kirstie was really engaging and explained The Arousal Model and Factors Influencing Human Behaviour in great detail with real world examples. Thank you.

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Dore y, 21 Jan 2026

I enjoyed the session today. Good integration of humour and real life examples. Nice interactive sessions.

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Lisa G, 21 Jan 2026

Brilliant course, it was great to have examples of what Ben was explaining to see how to use the skills in practice. Ben was very open and engaging and challenged us to think differently about certain things. Lots to take away and hopefully can sign up to level 2.
Response : Hi Lisa. Thank you for your feedback. I’m glad to hear that you found the course engaging and that the examples supported understanding of how to apply the skills in practice. It’s also good to hear that Ben’s open approach encouraged reflection. We hope the session provides ongoing support for your role.

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Emily B, 21 Jan 2026

I really enjoyed Ben’s way of teaching, it really ensured that the whole class engaged and made training bearable. I managed to takeaway a great lot of information and retained it due to the engagement aspect proven by the quiz at the end. Thanks Ben.

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Alison H, 21 Jan 2026

It was interesting and useful. Made me think about my practice and will use in the future.

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