Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (4,141 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 71–80 of 3,913 reviews (5 star)

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“

The training session led by Ben was exceptional. Because of the smaller group size, the environment was highly interactive, allowing for deep, eye-opening discussions. Ben facilitated the session beautifully, ensuring the learning was both comprehensive and directly applicable. Highly recommended!"

Kelly B · 19 Oct 2026
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“

Ben was extremely engaging and broke down topics that could be perceived as simple into really delicate topics. I enjoyed the point that giving a person who is struggling what they are asking for is not “promoting bad behaviour” and instead is understanding that that is their way of communicating that they need help

Chidimma A · 19 Oct 2026
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Response: Thank you, Chidimma! It’s encouraging to hear that the discussion prompted reflection on how we respond when someone needs support. Looking beyond assumptions and approaching people with curiosity and compassion is at the heart of our training. Ben will really appreciate knowing that this part of the course stayed with you!

“

Ben was a very engaging trainer, encouraging interaction from the group. Very interesting topics covered and strategies that I will bring to my work and personal life.

Anna E · 12 Oct 2026
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“

A really interesting course ,we use many of the positive training techniques in our team.i have learnt plenty of new ways of thinking and techniques. The trainer was really friendly and easy to interact with.

Janice J · 12 Oct 2026
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“

Absolutely fabulous course and very engaging. Will give food to thought on how I work in certain situations.

Julie P · 12 Oct 2026
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“

The course was very engaging and extremely interesting. Ben made it a very enjoyable day. Has given me good insight into everyday behaviours in my day to day practice, and has given me some good tips to use in futures.

Clare M · 12 Oct 2026
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“

Very interesting to learn about our baselines and how it can be influenced both positively and negatively. Ben was very engaging and kept me listening all rhe way through. Learnt a lot.

Rosaleen R · 12 Oct 2026
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Response: Thank you, Rosaleen. We really appreciate your feedback and are delighted to hear you found the course so interesting and informative. It’s great to know Ben’s engaging delivery supported your understanding of how different factors can influence our baseline and helped make the learning both meaningful and enjoyable.

“

Course very informative. Group very engaging. Ben excellent trainer made me feel at ease. I am usually quiet but joined in without feeling conscious!

Kathleen C · 12 Oct 2026
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“

Great course, really knowledgeable and enthusiastic about the course and the content. Leaving with a lot of great skills to build on

Ami R · 12 Oct 2026
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“

Really good Confirmation of what we already do but now we know why Also I need to ask WHY more

kay W · 12 Oct 2026
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