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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews
Karen N, 05 Dec 2025
I enjoyed the course and level of interaction.
Tina H, 05 Dec 2025
Very well presented - great interaction and engaging
Kirsti R, 05 Dec 2025
Whilst I was not looking forward to the training, I actually really enjoyed it and felt I learnt a great deal. Jack was an engaging and credible teacher who utilised his own experience well to demonstrate key aspects and also make the day varied and interesting. His relaxed approach to the day ensured we learnt what was needed whilst still feeling encouraged to participate and strengthen our own learning. It was clear that Jack knows a great deal about this topic, and feels passionate about what he is teaching which adds even more credibility to his delivery of this course.
Jessica B, 02 Dec 2025
Ben was amazing and his training was really informative and interesting. He kept it interactive. I haven't felt bored for 1 second. Great that it's face to face instead of online. Many thanks for your time today.Response : Thank you for your feedback, Jessica. It’s great to hear that you found the session engaging, interactive, and informative. We hope the learning from the course will continue to benefit you in your role.
Danielle S, 02 Dec 2025
Ben was very informative made the day very interesting and enjoyable Thank you very much
Linda F, 02 Dec 2025
Ben has been such a good trainer. He has kept us engaged through out the day, very interactive. I have learnt so much about the course but mostly about myself and attitudes. Thanks Ben
Pamela L, 02 Dec 2025
Feel can put arousal model nto my everyday practise. Left me with food for thought on how my own behaviours can impact therapeutic relationships. Trainer made the session very engaging and enjoyable
Lynn M, 02 Dec 2025
I’ve enjoyed the course and gained more insight to my previous knowledge and experience. Ben has been a fantastic trainer, delivering course efficiently, engaging us all, providing real examples and making it fun along the way. Great work Ben!
Jo Y, 02 Dec 2025
Ben was totally engaging and held the room throughout the session. The course was really engaging and has made me think about my own behaviours at work with team members as well as patients. Will always remember to ask ‘what’s wrong’ going forward. Having the interaction with the group really made the course hit home more. Thank you so much.Response : Thank you for your feedback, Jo. We’re pleased the course was engaging and that the interactive elements helped reinforce practical approaches for supporting patients and working effectively with your team. We hope that completing the course will further support you within your role.
Danielle M, 02 Dec 2025
I enjoyed looking at the causes of behaviour and thinking about which interventions were appropriate at each stage. I got most benefit from being able to discuss cases and thing about how I’d use the learning in those situations. Grateful that I can use the learning at home as well as in work