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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews
Jessica B, 02 Dec 2025
Ben was amazing and his training was really informative and interesting. He kept it interactive. I haven't felt bored for 1 second. Great that it's face to face instead of online. Many thanks for your time today.Response : Thank you for your feedback, Jessica. It’s great to hear that you found the session engaging, interactive, and informative. We hope the learning from the course will continue to benefit you in your role.
Danielle S, 02 Dec 2025
Ben was very informative made the day very interesting and enjoyable Thank you very much
Linda F, 02 Dec 2025
Ben has been such a good trainer. He has kept us engaged through out the day, very interactive. I have learnt so much about the course but mostly about myself and attitudes. Thanks Ben
Pamela L, 02 Dec 2025
Feel can put arousal model nto my everyday practise. Left me with food for thought on how my own behaviours can impact therapeutic relationships. Trainer made the session very engaging and enjoyable
Lynn M, 02 Dec 2025
I’ve enjoyed the course and gained more insight to my previous knowledge and experience. Ben has been a fantastic trainer, delivering course efficiently, engaging us all, providing real examples and making it fun along the way. Great work Ben!
Jo Y, 02 Dec 2025
Ben was totally engaging and held the room throughout the session. The course was really engaging and has made me think about my own behaviours at work with team members as well as patients. Will always remember to ask ‘what’s wrong’ going forward. Having the interaction with the group really made the course hit home more. Thank you so much.Response : Thank you for your feedback, Jo. We’re pleased the course was engaging and that the interactive elements helped reinforce practical approaches for supporting patients and working effectively with your team. We hope that completing the course will further support you within your role.
Danielle M, 02 Dec 2025
I enjoyed looking at the causes of behaviour and thinking about which interventions were appropriate at each stage. I got most benefit from being able to discuss cases and thing about how I’d use the learning in those situations. Grateful that I can use the learning at home as well as in work
Martin F, 02 Dec 2025
The trainer, Ben was extremely experienced and this ensured that the training experience was engaging and effective. This highlighted the importance of being in person with a professional, knowledgeable trainer compared to elearning which in contrast can be a tick box exercise. I would highly recommend this course and commend Ben as a trainer
Sarah T, 01 Dec 2025
Really informative and thought provoking course. Has made me think about my own behaviour, how this can impact others and where I can make changes. Trainer really engaging and kept the course interesting.
Susan M, 01 Dec 2025
Ben made this sections very interesting . It has greatly influenced my understanding of people's baseline and how we can support rather then put restrictive measures as first choice.