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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Sylwia K, 18 May 2026

Very engaging including group work. Not just reading of slides.

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Tania H, 18 May 2026

Very interesting course. I have learned about positive behaviour in more depth in which I can use this in practice. However the information is quite repetitive.

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Maryam I, 18 May 2026

Ben was very engaging throughout- the course has told me to always ask why and to better word my responses, as well as to always be optimistic of finding red car opportunities.

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Rebecca B, 18 May 2026

Ben was really interactive & relatable, making me think & reflect on my own practice & how I will change how I approach situations going forward

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Adeola A, 18 May 2026

Really enjoyed the session. Was very engaging and informative about understanding behaviour of concerns. Thank you

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Megan L, 18 May 2026

Excellent course! Learned a lot on how to manage challenging behaviour and the different strategies to approach them. Ben was amazing and had the whole group engaged throughout :)

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Amy H, 18 May 2026

Great content, will use it at home too!

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Jessica J, 18 May 2026

The course today was really engaging and enjoyable. Ben delivered a great session and kept us all engaged. I have learnt techniques and skills that I can take back to my department and implement into my practice which will benefit my patients and families and hopefully better their experience and care delivery. Thanks Ben!

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Meethu J, 18 May 2026

This session helped a lot in understanding different human behaviour and how it can be triggered and how it can be de escalated to the baseline. Session was knowledgeable and understanding. The trainer Ben was also very interactive.

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Emma H, 18 May 2026

Ben was really engaging. The course was thought provoking and has definitely made me think differently about how I approach patients. I have learnt a lot to implement in practice and with all interactions. It has made me think how I can use the time I get with patients to make connections and I hope to see a positive effect in practice with that. Ben was the best presenter and made the course even more interesting.

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