Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Good session

Jack the trainer was very professional and attentive as well as interactive. Very interesting training and educative. I enjoyed and enhance my knowledge. Well done Jack

Very good and informative training session.

A really enjoyable course actually, taught me new things and reinforced the need for paying attention. Jack was good teacher, clearly he payed attention to what he was preaching and acted in a way that made you want to listen to him. Good amount of breaks, Activities were well designed. A nice quate to include in the section about how your actions are perceived would be "you judge yourself based on your intentions but judge others based on their actions".

I have learnt a lot of things I will take into practice. I am already using some of the materials taught but will actively work on where I lack. I found this course informative and something I am looking forward to

Very informative session. Made me think about how I have been interacting with my patients and colleagues and what I can do better to make the hospital experience better.

The course was very informative and Ben the Trainor was well friendly, educated and engaging. He did a great job at building rapport with the room and used anecdotes and stories to keep the day interesting. I think the test at the end was easy because Ben did a great job at explaining everything.

Ben was friendly and concerning, helped me to understand daily challenges in a new way, I understand I can resolve challenges in a better and approachable way. This class helped me to be more friendly and understanding person

Found all aspects of the course very interesting and helpful learnt a lot and will come away with knowledge and experience also understanding thank you Ben

Enjoyed learned a lot happy to learn more