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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Showing 5 star reviews : View all 2837 reviews

Dore y, 21 Jan 2026

I enjoyed the session today. Good integration of humour and real life examples. Nice interactive sessions.

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Lisa G, 21 Jan 2026

Brilliant course, it was great to have examples of what Ben was explaining to see how to use the skills in practice. Ben was very open and engaging and challenged us to think differently about certain things. Lots to take away and hopefully can sign up to level 2.

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Emily B, 21 Jan 2026

I really enjoyed Ben’s way of teaching, it really ensured that the whole class engaged and made training bearable. I managed to takeaway a great lot of information and retained it due to the engagement aspect proven by the quiz at the end. Thanks Ben.

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Alison H, 21 Jan 2026

It was interesting and useful. Made me think about my practice and will use in the future.

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Alice L, 21 Jan 2026

Very informative, I know feel more confident when dealing with challenging behaviour and feel I have a better understanding of why people may behave in that manner. Overall Ben provided an excellent training session which I can put into practice during my home and working day.

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Luca B, 21 Jan 2026

It has been an amazing opportunity to learn new things and to get confident with new techniques.

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Julia R, 21 Jan 2026

Genuinely brilliant course. Ben was engaging and interactive, ensuring we understood the material. I learnt a lot that I will use both at work and at home. We had a giggle too which always makes training more memorable. Thank you. Looking forward to level two

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Danniel H, 21 Jan 2026

The course was amazing, alot of valuable information that makes you think about your own practice and approach to patients. It gives you knowledge of how to engage with different people which is beneficial to working in healthcare. The trainer Ben was very welcoming and kept the course interactive to ensure that positive engagement was kept. I have realised that our team are already completing some PBS without even realising.

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Marvis C, 21 Jan 2026

The course was very educative I got to know what I can do differently with people’s behaviour. Excellent presentation benefited from it thanks.

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Rachel S, 21 Jan 2026

Engaging session and good time to reflect and challenge what I do clinically. Helps give framework to reflect on challenging situations.

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