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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews
Showing 5 star reviews : View all 2684 reviews
Liz B, 07 Jan 2026
Learnt a lot Kirstie was great I am now going to ask more questions to patients and be more interactive with them
Dani L, 07 Jan 2026
Wonderful course. So informative. Great for use in all aspects of life not just work life. I would recommend this course to everyone. Hoping to carry on to day 2&3. Kirstie was great. Made it fun and relative. Inclusive to all.
Emma P, 07 Jan 2026
Kirstie is passionate about her training and this shows in how she delivers the course. I have learnt a lot about PBS and I plan to use it to implement support plans for the patients in my care
Nicola T, 07 Jan 2026
Kirstie was a fantastic trainer. Very engaging and informal. I will take a lot of what i have learnt today and put it in practice.
Elen J, 07 Jan 2026
I have learnt a lot from this course and it was delivered very well. I will take away from this course new ways in how to deal with colleagues who display potentially difficult behaviours and will make me think more about the reasons as to why they may be showing those behaviours and how to then address them if required.Response : Hi Elen. Thank you for your feedback. I’m glad to hear that you found the course well delivered and that it supported reflection on understanding behaviours and how to respond to them. We hope that attending the course will further support you in your role.
Melanie W, 07 Jan 2026
Excellent course content and delivery. Feel like there are elements that I will consider that I maybe wouldn't have thought about previously in terms of behaviors of concern. Would very much like to see this incorporated into hive system to allow me to continue to use the skills/knowledge gained today
Sarah D, 07 Jan 2026
Kirstie was a brilliant presenter of the course, very informative with real examples during her years in care. The course was extremely informative and although I’m no clinically based, I have learned how take these theories and methods into my working day and home life too! I wish I had done this course as my children were growing up :-)Response : Hi Sarah. Thank you for your feedback. I’m glad to hear that you found Kirstie’s delivery clear and supported by relevant examples from practice. It’s also good to hear that the course content felt applicable beyond a clinical setting. We hope that attending the course will further support you in your role.
Suzanne M, 06 Jan 2026
Kirsty was very informative, friendly and a wealth of knowledge.