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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Showing 5 star reviews : View all 3004 reviews

Ria S, 11 Feb 2026

Ben was incredible, he was lively and very engaging. He made the course something interesting to learn and was something I wanted to be involved in.

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Georgia F, 11 Feb 2026

Course was very enjoyable and informative. Taken lots of key points and understanding from the course. Thankyou to trainer Ben! Very good teacher!

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Corinne W, 11 Feb 2026

I really enjoyed learning from Ben. He taught well and made the training interesting and engaging.

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Kelsey H, 11 Feb 2026

Ben was very informative, and made sure we was all aware and understood before carrying on the next stage. I really enjoyed the pbs training as I was kept engaged and interacted with throughout the training.

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Barbara d, 11 Feb 2026

Fully enjoyed very useful. This has given me good information towards my current job role

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Ibrahim A, 11 Feb 2026

Great course overall. Clear teaching, useful materials, and engaging sessions. A bit more time for practice would help, but I learned a lot and appreciate the effort.
Response : Thank you, Ibrahim. We appreciate your feedback and are pleased to hear you found the teaching clear, the materials useful, and the sessions engaging. Your comment regarding additional practice time is noted and will be considered.

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Lydia B, 11 Feb 2026

Really enjoyed the course, very informative and interactive. Ben made us all feel relaxed and comfortable with each other. I feel more comfortable with dealing with behaviours of concerns. I do not feel this course is appropriate for online- needs to be face-to-face more interactive and promotes people to join in. Looking forward to day 2!

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Jordan T, 11 Feb 2026

The course was informative, engaging, and highly relevant to my role. Not appropriate for online as it would be missing the engaging/ interactive element I gained a better understanding of behaviour as communication and how to respond proactively. The training reinforced the importance of early intervention and person-centred support. Clear, well-structured content with practical examples I can apply immediately

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Chinenye M, 11 Feb 2026

It was a very interesting and needed course for me given the nature of my job. The teacher was very good using examples to drive home the lesson.

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Wendy B, 11 Feb 2026

Trainer very engaging Course an advantage and assist in my role

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