Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (4,031 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

Generated from recent reviews; may not reflect every review

Showing 1–10 of 3,804 reviews (5 star)

Sort by
“

Very informative course which has helped me to understand PBS in a way I didn’t know about before.

Laura T · 06 Oct 2026
Helpful review?YesNo
Report review
“

Course was very informative and provided lots of room to express opinions and learn new stragegies in a very professional respectful way. Jack was a brilliant trainer got everyone participating and was extremely knowledagble.

Kate D · 06 Oct 2026
Helpful review?YesNo
Report review

Response: Thank you, Kate. We really appreciate your feedback and are delighted to hear you found the course informative and respectful. It’s great to know Jack encouraged participation and open discussion, creating a professional learning environment where you felt comfortable sharing experiences and developing new approaches to take forward into practice.

“

Good interactive and informative session.

RACHAEL W · 06 Oct 2026
Helpful review?YesNo
Report review
“

The course is very informative, detailed and evidence based, and will be useful for dealing with day to day basis and different levels of care in RMCH

Winnifreda H · 06 Oct 2026
Helpful review?YesNo
Report review
“

Extremely informative and relevant to practice. Jack was brilliant, engaging and enthusiastic. Key skills learnt can be used in practice and hopefully help patient and family experience.

Charlotte R · 06 Oct 2026
Helpful review?YesNo
Report review
“

The course was very comprehensive, full of useful information and group activities that made me think, and was a good opportunity to share experiences. I am hoping to implement the strategies as soon as possible. I am looking forward to completing levels 2 and 3 in the future.

Sarah H · 06 Oct 2026
Helpful review?YesNo
Report review
“

The PBS programme was very informative and something that will help not only in my current job role but also in every day life. Jack was really approachable and actually gave me advice on some challenging behaviours my own child has and explained what they were and how they may present.

Laura P · 06 Oct 2026
Helpful review?YesNo
Report review

Response: Thank you, Laura. We really appreciate your thoughtful feedback and are delighted to hear you found the course so informative and valuable, both within your role and in everyday life. It’s great to know Jack’s approachable delivery and willingness to explore individual examples helped strengthen your understanding of behaviour and how it may present in different situations.

“

It was interesting and made me consider different perspectives like the arousal model and how I would implement and consider going forward. Trainer Jack made it interesting and kept everyone engaged and was approachable.

Caroline H · 06 Oct 2026
Helpful review?YesNo
Report review
“

Very good Liam was amazing

Joan G · 05 Oct 2026
Helpful review?YesNo
Report review
“

Informative and fun

Joy L · 05 Oct 2026
Helpful review?YesNo
Report review