Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (4,157 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

Generated from recent reviews; may not reflect every review

Showing 1–10 of 3,932 reviews (5 star)

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“

Amazing day, very interactive, Ben was amazing. Very relatable, friendly and approachable. I think it was very relatable to my role.

Debra L · 10 Nov 2026
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Response: Thank you, Debra. We really appreciate your feedback and are delighted to hear you had such an enjoyable and interactive training experience. It’s great to know Ben’s friendly and approachable delivery made the learning relatable and relevant to your role.

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Very interactive and engaging course, enjoyed group work and in person attitude. Adequate breaks given throughout

Megan W · 10 Nov 2026
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“

Overall course was very informative and very detailed. Good to have eork booklet along side to help refer back. The trainee show great enthusiasm and engaged with us. Very light hearted and highlighted important information

Shamela K · 10 Nov 2026
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Response: Thank you, Shamela. We really appreciate your feedback and are delighted to hear you found the course informative and thorough. It’s great to know the workbook provided a useful resource to refer back to, while the trainer’s enthusiastic and engaging approach made the learning enjoyable and helped reinforce the key information throughout the course.

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Beneficial course building on approaches and skills for behaviour Teamwork and team game helps to build understanding of priniciples learnt in the course Excellent trainer, keen to engage

Imogen M · 10 Nov 2026
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“

Really good course, very interactive session. Ben gave some really good examples to use in everyday practice.

Katy L · 10 Nov 2026
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Enjoy the course. Learn lots which I will improve my patient care and home life

Faith E · 10 Nov 2026
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Good lectures, great fun, Ben was amazing.

Lesleyann B · 10 Nov 2026
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Really appreciated the examples and discussions with how to apply knowledge in practice

Zara M · 10 Nov 2026
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I really found this course very interesting. I was engaged throughout. The energy of the room was positive and everybody was interacting. I like that i have been able to have a paper copy to refer back to. Feedback for the day, I would of liked there to be more interactive activities/ group work

Alicia B · 10 Nov 2026
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“

Really enjoyed it Interactive Good face to face Learnt so much Will take knowledge not only in work but definitely at home as well :) Ben was amazing

Sophie H · 10 Nov 2026
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