Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,993 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

Generated from recent reviews; may not reflect every review

Showing 1–10 of 3,769 reviews (5 star)

Sort by
“

Very informative and useful for our clinical practice in community dental service. Really useful to have the arousal model diagram to understand baseline, triggers and de-escalation practices. Jack was very engaging and knowledgeable. I would recommend this training to a colleague in similar settings to myself.

Alice C · 28 Sep 2026
Helpful review?YesNo
Report review

Response: Thank you, Alice. We really appreciate your thoughtful feedback and recommendation. It’s great to hear the course was relevant to your clinical practice within community dental services, and that the arousal model supported your understanding of baseline, triggers and de-escalation. We’re also pleased Jack’s engaging and knowledgeable delivery contributed to such a valuable learning experience.

“

Engaging course, instructor Jack did a great job to apply the training to a group of very varying care settings.

Maisy F · 28 Sep 2026
Helpful review?YesNo
Report review
“

Jack presented an interesting course and was interactive with all the trainees. He made a point of remembering our names!

Carys B · 28 Sep 2026
Helpful review?YesNo
Report review
“

Explained about the behaviours of patients and people in general, how to de escalate and recognise cues

Heaba M · 28 Sep 2026
Helpful review?YesNo
Report review
“

Brilliant interactive

Zoe L · 28 Sep 2026
Helpful review?YesNo
Report review
“

Excellent

Debra M · 28 Sep 2026
Helpful review?YesNo
Report review
“

Informative and interactive Engaging

Eleanor H · 28 Sep 2026
Helpful review?YesNo
Report review
“

Liam was an excellent trainer. He was very knowledgeable and made the course enjoyable and engaging. Really enjoyed the training thank you Liam

Charlotte C · 28 Sep 2026
Helpful review?YesNo
Report review
“

The overall course was informative and engaging

Anitha S · 28 Sep 2026
Helpful review?YesNo
Report review
“

The course was very interactive and fun. I really enjoyed the training and the trainer was very kind .

Linda A · 28 Sep 2026
Helpful review?YesNo
Report review

Response: Thank you, Linda. We appreciate your feedback and are delighted to hear you found the course interactive and enjoyable. It’s great to know the trainer’s kind and supportive approach contributed to such a positive learning experience.