Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (4,089 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

Generated from recent reviews; may not reflect every review

Showing 1–10 of 3,860 reviews (5 star)

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“

Fab training session, really good engaging day. Ben was great

Emma C · 23 Oct 2026
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“

Very informative. I actually reflected alot on everything i was taught. I understand that more about the arousal model and how i can try deescalate from each part before it escalates to out of control

Aaliya R · 23 Oct 2026
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“

The course was engaging and informative and allowed us to reflect on past experiences to consolidate the theory . Ben made the training interactive so it wasn’t death by PowerPoint

Lisette S · 23 Oct 2026
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“

I really enjoyed today’s session. I felt like it gave me a good insight on different ways people may escalate and gave me a deeper understanding of why.

Eleanor J · 23 Oct 2026
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“

The session was great overall! i was really able to tap into my love for psychology but also learn to use it in a way to benefit my patients and the staff around me. i look forward to using the skills i haven learnt in this session. Ben made it very interactive and interesting so i was able to maintain focused and learn a lot. Thank you :)

Chloe H · 23 Oct 2026
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“

Very interactive and informative course. Ben is clearly very passionate and knowledgeable about his training. He was able to teach useful and proactive communication tools which are easily transferable to clinical areas

Eloise B · 23 Oct 2026
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“

Extremely informative course, very interesting to learn about the arousal method and how behaviours can escalate / de-escalate. Learning about behaviours and how it isn't "attention seeking" but a form of communication. Really opened up my views to how I perceive a patient and how I can use what I have learnt in the future. Ben was very informative and extremely engaging, probably the best course I've been on this year

Alisha B · 23 Oct 2026
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“

Ben was so lovely and very well educated. I learnt a lot about the way people of all abilities think. It was really helpful when Ben gave examples. Ben kept the session engaging which I found amazing and kept it from being boring and me not paying attention.

Catherine A · 23 Oct 2026
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“

Very good

Jiji J · 19 Oct 2026
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“

Liam made the training day interesting and informative.

Sara J · 19 Oct 2026
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