Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Very good delivery and interaction. All the areas covered with good communication and explained everything in a straight forward way and provided examples

Really useful and helpful for my role.

A thoroughly engaging and brilliant course. Ben kept the candidates engaged throughout. Good use of anecdotes, humour and reflection. Really makes you think!!

Ben is a great trainer, he had the group fully engaged and I could see the course penny dropping so to speak on the cohort Iv done this course a few times now and Ben always brings something new and keeps the group engaged from beginning to end. PBS is a fantastic tool that I use and my team use day to day without fail

Was a brilliant course, enjoyed the way Ben used his actual lived experiences to make us have a better understanding. Was very engaging throughout the whole course and has given me a lot to think, implementing this into both my professional and personal life.

Ben is very passionate with his work. I enjoyed the session and learnt. Good job Ben.

The training provided brief guidance and knowledge regarding challenging behaviour and people and how to understand and handle the behaviour. The video sessions can be added more to make it more enjoyable.

Step by step guide to supporting challenging attitudes in a positive way, changing my preset attitudes and how this can support the patients and myself

Ben was a great course leader, he made the day fun and interactive. Good break times to break the day up especially when not used to sitting all day. This was totally new to me, and feel I have learned so much, about the theory and also how to put it into practice. It was nice to meet people who work in different clinical areas.

Ben was fantastic, great knowledge to share, great motivator for the group. Really positive day, making me view and consider my own actions and thought processes. Thought provoking about how people react and behaviour changes in different situations. Demonstrates how to develop self and others in looking at the patient first and the actions later. Can’t wait for day 2 Thank you 😊