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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews
Showing 5 star reviews : View all 3039 reviews
Victoria W, 25 Feb 2026
Kristie was very informative and I will use what I have learned when in difficult situations out of hours with patients with dementia in theatre settings
Joanna W, 25 Feb 2026
Very knowledgeable trainer, comprehensive workbook to take away and practical advice to take into the workplace.
Anju D, 25 Feb 2026
It was very useful class and learned a lot about PBS . I will definitely use it at work
Emma H, 25 Feb 2026
Really enjoyed the course - I found it interesting and learnt things which I will be able to use why I’m on the wards Hopefully can do the second day of the course. Will be checking with my manager :)
Poppy A, 25 Feb 2026
Very intresting, have learnt alots of things that i could take onto the ward and help me with patients. I like the stories about patients that help to link the theory and pratice.
Natasha T, 25 Feb 2026
I have seen PBS change lives for the better. I am so pleased it is being brought into the every day practice of everyone in the trust. Kirstie did a really good job explaining what it is and why and how it is used to people with all different roles in a way that no matter where they work, they will be able to implement it and create more positive outcomes for patients, families and the staff in our trust.
Idowu O, 25 Feb 2026
Kristie touched every aspects of the topic. I particularly enjoyed listening to all of the stories just to explain to us. Even though the topic is bit bulky, she made it easy to understand and carried everyone along. It’s not a waste of time as I really enjoyed the course
Chloe B, 25 Feb 2026
The day was well-paced Really helpful and generous personal anecdotes with practical skills we can take into every day work life Dementia content was particularly relevant to my patient population Really useful structure for approaching new patient in a patient-centred/holistic way. Thank you!
Natasha R, 25 Feb 2026
This was a really good course. It will make me think about my practice more and use some of the things I have learned today. Good interaction between facilitator and the rest of the group. I think this course would be very good for less experienced/ or less confident new nurses in the job to help them with their clinical practice.
Emily T, 23 Feb 2026
Very interactive trainer Liam and enthusiastic about the course. Delivered the content informative and interacted with the whole group. Learnt a lot and brought together everything with a quiz at the end