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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Showing 5 star reviews : View all 3222 reviews

Amie K, 30 Mar 2026

Training was very informative, trainer was very professional in all aspects and gave lots of information on the day.

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Rebecca A, 30 Mar 2026

Excellent training, which covered all about PBS

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Jenny S, 30 Mar 2026

The course was designed well and contained lots of relevant information that was laid out clearly and in a way that made sense. Kim was a great trainer, she cleared things up that I got confused about, knew how to give relative examples that applied to the course and our place of work and worked efficiently so, keeping training engaging and interesting. Thank you. I feel better about being able to provide pbs in my new role!
Response : Thank you so much for your detailed feedback! We’re really pleased to hear the course supported you in your new role and that Kim’s approach helped make everything clear and relevant. It’s great to know you’re leaving feeling more confident.

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BUDDHIKA G, 30 Mar 2026

Kim presented the course well blending with practical experiences to enrich the content. Apart from that she offered time for the trainees to share their experiences to better understand the concepts in the course.

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Rachel N, 30 Mar 2026

Fantastic training session, well delivered and informative, any questions asked where answered professionally, and Kim made sure we all understood the session.

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Andrea Y, 29 Mar 2026

Jack Lucas-Knight was a great facilitator. He was very enthusiastic and engaging. He was able to give excellent examples and it was evident that he knew his topic. A most enjoyable course and I will be recommending that all my team attend this course as it was very useful. Thanks Jack
Response : Hi Andrea. We appreciate your feedback. It’s wonderful to hear Jack’s engaging approach and clear examples made the session enjoyable and informative, and that you would recommend it to your team.

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Susan P, 27 Mar 2026

Very good training. Relevant to my role and I was able to relate to all aspects of the course.

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Luke G, 27 Mar 2026

I’ve learned a lot today from Johan and Lloyd, I believe this course had helped me understand our service users behaviours better and to why it’s important that we support them through them with the least restrictive way possible

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Laura M, 27 Mar 2026

Informative and interesting course Friendly instructors

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Emily W, 27 Mar 2026

Very informative and good at giving feedback

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