Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (4,000 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

Generated from recent reviews; may not reflect every review

Showing 1–10 of 3,774 reviews (5 star)

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“

The training was very useful and well-structured. Kim Chaniotis was a fantastic trainer, presenting the material clearly and answering all questions thoroughly. I feel much more confident in understanding behavior and implementing proactive support strategies in my daily work. Thank you!

Lidiia P · 30 Sep 2026
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“

Very impactful and help to understand people’s feelings, communication and attitudes also what impact the environment means

Abisola A · 30 Sep 2026
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“

Kim is amazing , friendly trainer. I learned a lot from this PBS training.

Anita B · 30 Sep 2026
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Course was well presented and interesting. Thanks for booklet which is a reminder of training. Trainer did an excellent presentation she allowed all to get involved. Relaxing environment.

Roxanne D · 30 Sep 2026
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“

She is really amazing supportive I am happy with her training

Rajan K · 30 Sep 2026
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The course was very interactive and fun. I really enjoyed the training and the trainer was very kind .

Linda A · 28 Sep 2026
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Response: Thank you, Linda. We appreciate your feedback and are delighted to hear you found the course interactive and enjoyable. It’s great to know the trainer’s kind and supportive approach contributed to such a positive learning experience.

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I found the teaching to be quite interactive, interesting & very informative.

Abhishek R · 28 Sep 2026
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“

Great tutor. Alot of good information. Course went very quickly.

Julie M · 28 Sep 2026
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“

Very informative and useful for our clinical practice in community dental service. Really useful to have the arousal model diagram to understand baseline, triggers and de-escalation practices. Jack was very engaging and knowledgeable. I would recommend this training to a colleague in similar settings to myself.

Alice C · 28 Sep 2026
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Response: Thank you, Alice. We really appreciate your thoughtful feedback and recommendation. It’s great to hear the course was relevant to your clinical practice within community dental services, and that the arousal model supported your understanding of baseline, triggers and de-escalation. We’re also pleased Jack’s engaging and knowledgeable delivery contributed to such a valuable learning experience.

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Engaging course, instructor Jack did a great job to apply the training to a group of very varying care settings.

Maisy F · 28 Sep 2026
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