Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,956 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 31–40 of 3,731 reviews (5 star)

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Very informative, interactive and interesting

Laura O · 03 Sep 2026
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Very engaging and informative, it did feel like inking day but I am not used to sitting down all day

Michaela M · 03 Sep 2026
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Great training. Liam very engaging and uses great examples to explain theory. I will use these skills in future practice

Daniel H · 03 Sep 2026
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The course has provided food for thought on how patients engage with treatment and what factors we need to be aware of that might influence this. And that this is very individual.

Sarah G · 03 Sep 2026
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Response: Thank you, Sarah. We appreciate your thoughtful feedback and are pleased to hear the course encouraged reflection on the individual factors that can influence how patients engage with treatment. It’s great to know the learning has supported a more individualised and person-centred approach to practice.

Liam made everyone feel comfortable from the beginning. He was very engaging throughout and delivered all the information about the course in a way I could follow.

Sharon M · 03 Sep 2026
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Really enjoyed the day. Liam made it very interactive and made sure of our understanding throughout the day. I found the information booklet useful to add notes on and ways to look for triggers helpful.

Heather K · 03 Sep 2026
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This was engaging and interactive. A great mix of presentation, group work and written tasks to keep me focussed. Liam was one of the best trainers I have had in recent nhs training sessions. He was clear, approachable and engaging. I think this course should always be done with your team, I would have had a different experience if doing with a group of different team members from varied areas/ work places

Elizabeth M · 03 Sep 2026
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Response: Thank you, Elizabeth. We really appreciate your thoughtful feedback and are delighted to hear you found the course engaging and interactive. It’s great to know the variety of learning activities supported your focus, and that Liam’s clear and approachable delivery created such a positive learning experience. We also appreciate your valuable comments around completing the training alongside your own team.

Fabulous trainer Very informative course

Maria E · 01 Sep 2026
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Really helpful enjoyable course. I think this will help me change my practice in a meaningful way. Thank you.

Michelle A · 27 Aug 2026
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excellent teaching

Hau T · 27 Aug 2026
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