Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,956 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

Generated from recent reviews; may not reflect every review

Showing 21–30 of 3,731 reviews (5 star)

Sort by

The course is very informative to me. I know how to de escalate in a situation if needed.

Wai A · 07 Sep 2026
Helpful review?YesNo
Report review

Very interesting and thought provoking course. Makes you think about yourself and your own actions, responses as well as our patients experiences. The trainer was friendly and entertaining making the session interactive and inclusive.

Joanne D · 07 Sep 2026
Helpful review?YesNo
Report review

The course is a fantastic course. Provides excellent insight into the behaviours of ourselves and service users and more effective ways to support our patients. Being a full day course, one could have easily lost interest but Ben was such an excellent trainer, extremely engaging and disarming. Definitely a course that I will utilise regularly.

Karina H · 07 Sep 2026
Helpful review?YesNo
Report review

Response: Thank you, Karina. We really appreciate your thoughtful feedback and are delighted to hear you found the course so insightful and relevant to your role. It’s great to know Ben’s engaging delivery supported your understanding of behaviours and approaches to supporting patients, providing valuable learning that you can take forward into your practice.

The trainee Ben was engaging and funny vey knowledgeable made class really understanding knowledgeable.

Jameela K · 07 Sep 2026
Helpful review?YesNo
Report review

Very good Very informative

Sarah T · 04 Sep 2026
Helpful review?YesNo
Report review

Very interesting and kept me motivated to learn

Joanne T · 04 Sep 2026
Helpful review?YesNo
Report review

This course is very essential and then the teacher Georgie was fantastic. It has changed my perspective on a lot of things

Wendy G · 04 Sep 2026
Helpful review?YesNo
Report review

It was an interesting and interactive session.

Joseph O · 04 Sep 2026
Helpful review?YesNo
Report review

Learned lots on the course. Was very interactive and used relatable examples and scenarios. Can see the benefit of this course in practice and feel confident in using my new learned skills

Marie A · 04 Sep 2026
Helpful review?YesNo
Report review

Response: Thank you, Marie. We appreciate your feedback and are delighted to hear you gained so much from the course. It’s great to know the interactive approach and relatable scenarios helped bring the learning to life, building your confidence in applying it within your practice.

So engaging, very informative. The course made you stop and really develop a deeper understanding about why as humans we may react the way we do.

Sarah H · 03 Sep 2026
Helpful review?YesNo
Report review

Response: Thank you, Sarah. We appreciate your thoughtful feedback and are delighted to hear you found the course so engaging and informative. It’s great to know the learning encouraged reflection and developed a deeper understanding of human behaviour and the factors that can influence how we respond.