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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews
Showing 5 star reviews : View all 3183 reviews
Charlotte T, 18 Mar 2026
Ben, brilliant. Sharing his passion for the topic was great!
Janet B, 18 Mar 2026
Ben is an excellent trainer. He shared all his knowledge and experience with us and helped us understand what PBS really is and how to put it into practice. I will really recommend this course
Maureen C, 18 Mar 2026
A very enjoyable day.I have learnt so much over the course of today from Ben the trainer.
Farzana M, 17 Mar 2026
Ben was very informative and engaging. He made me feel comfortable and welcoming. I learned a lot about de-escalation protocols and how to understand the deeper meanings of why people behave/act in a certain way. It has opened my eyes to be more open minded and mindful in the workplace. Thank you for everything Ben, hope I get you again in the next two courses!Response : Thank you, Farzana. We appreciate your feedback and are pleased to hear Ben’s delivery supported your understanding of de-escalation and behaviour, while creating a comfortable learning environment.
Freddy V, 13 Mar 2026
The class were interactive. Nice good examples given along the way. Trainer exhibited good understanding of the course content.Response : Thank you, Freddy. We appreciate your feedback and are pleased to hear the session was interactive and supported your understanding of the content.
Rebecca B, 13 Mar 2026
Engaging presenter and explained things well. Good group tasks which related to our area of practice. Thank you !Response : Thank you, Rebecca. We appreciate your feedback and are pleased to hear the trainer’s delivery was clear and engaging, and that the group tasks felt relevant to your area of practice.
DAVID D, 13 Mar 2026
Well facilitated appropriate course to my professional needs , delivered in an engaging and interesting manner.