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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Ka S, 03 Feb 2026

Ben is so funny. His presentation is so interesting and attractive. Nice course.

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Louise L, 03 Feb 2026

Really interesting and engaging. A refresher on things I knew but learnt new stuff. Really worthwhile for work and home.

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Nicole D, 03 Feb 2026

Very engaging throughout enjoyed hearing through experiences and the amount of interaction. Enough breaks to break up the day. Will definitely have a positive impact on practice. Thank you :)

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Claire R, 03 Feb 2026

Engaging and informative, Ben made you feel comfortable and safe to join in to ask and answer questions throughout the day, I felt the information given would be used in my day to day life inside and outside of work.
Response : Hi Claire, Thank you for your feedback. I’m glad to hear that you found the session engaging and informative, and that Ben created a comfortable environment for participation. It’s great to know that the learning will be useful both in your day-to-day work and personal life.

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Alice B, 03 Feb 2026

Ben was really helpful and the course was easy to engage in the full day of training. Ben was happy to answer any questions and go through in full detail all the information we required to get through to pass the course

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Alice B, 03 Feb 2026

Exceptional trainer. Engaging in all aspects of the course. Made the course fun and interactive.

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Dave w, 03 Feb 2026

Very interactive, good use of visual aids, swapped between to deliver information.

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Ihza S, 03 Feb 2026

Today’s course was 10/10, it was really engaging and interesting to learn about PBS. Ben made it easier to focus by being interactive, engaging and still giving us useful information which we can use in the future. This was by far the best session I’ve ever had as it wasn’t boring and the person wasn’t reading off a screen. I fully recommend this session.

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Aiman P, 03 Feb 2026

It was very engaging and interesting. It has made me think more deeply about human behaviours and how sometimes little things like asking “what’s wrong” can change the outcome of a situation. It has taught me that just like me, other people have also got reasons for their behaviours. It will be so helpful to apply it in my day to day life especially at work working with young people. thanks a lot!

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Lisa W, 02 Feb 2026

In-depth content Made the course relevant to service and brought the course alive by giving examples
Response : Hi Lisa. Thank you for your feedback. I’m glad to hear that you found the course content in-depth and relevant, and that the use of practical examples helped bring the learning to life.

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