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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Molly W, 25 Mar 2026

The course was very informative. Ben was very relatable, enthusiastic and engaging. Enjoyed the session and will take what I have learnt today and apply to my every day job.

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Leah H, 25 Mar 2026

This course was very engaging and interesting. I enjoyed the element of psychology and how we were made to think, question and give our opinions. We had opportunity to speak to each other with ideas and build rapport. I will utilise the techniques going forward in practice thinking about why someone behaves in a certain way and use de-escalation techniques which will aid my practice and enhance my care towards women and families. Ben made the day fun and I really enjoyed today! Thank you.
Response : Thank you for your feedback, Leah – it’s really appreciated! I’m really pleased to hear you found the session engaging and thought-provoking, and that the learning will support your practice going forward. It’s great to know the interactive elements and discussions were valuable. I’ll be sure to pass your kind comments on to Ben.

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Nicole T, 25 Mar 2026

Ben is a very talented presenter, who knows how to engage well with people aka the audience. Personally, you can see that Ben is extremely passionate for the subject and this clearly shows and projects well onto those listening. It was a really enjoyable training session. I would recommend it to others if they had the opportunity to attend also. Content wise, it was positively thorough and really urges you to think about how we are all human, and how to try and understand people and their emotions. I will definitely be utilising my booklet to educate others too. Thank you so much to Ben. It was extremely easy to be here and listen :)

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fiona A, 25 Mar 2026

A lot of information in a day but good content and well delivered.

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Catherine A, 25 Mar 2026

Jack was engaging and delivered the training with enthusiasm and knowledge. The course was interesting and informative. I feel it will influence my day to day practice positively both for my own and patients wellbeing.
Response : Thank you for your feedback, Catherine – it’s really appreciated! I’m pleased to hear you found the session engaging and informative, and that it will have a positive impact on your day-to-day practice and patient wellbeing. I’ll be sure to pass your kind comments on to Jack.

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Rebecca T, 25 Mar 2026

Really useful information that I can now apply to my workout setting and home setting

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Matilda H, 25 Mar 2026

The course was very beneficial for me as Iam new to the nhs and I have learnt a lot. This course was perfect for me as it was interactive and kept my attention the whole day!

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Freddie M, 25 Mar 2026

Very insightful course, very engaging, lots of group work which helped consolidate learning.

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Jessica D, 25 Mar 2026

Really good opportunity to breakdown and reflect on my own practice. Jack was really good at leading the session and created an engaging and conversational programme. Very thought provoking!
Response : Many thanks for your feedback, Jessica – we really appreciate it! I’m pleased to hear you found the session engaging and thought-provoking, and that it provided a valuable opportunity to reflect on your practice. I’ll be sure to pass your kind comments on to Jack.

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Ann G, 25 Mar 2026

Trainer was engaging and not too demanding with questions

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