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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Nyah A, 01 Apr 2026

Ben was amazing at leading this session. He engaged us all and used an interactive learning approach. We were all involved and contributed to this session thanks for ben and his learning style of asking us questions and team work styles. I feel i have learned so much from this session, thank you Ben!

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Sadia A, 01 Apr 2026

Very fun and interactive session. Was lovely having Ben being our trainer. Thank you so much for getting us involved and opening my eyes to having a better approach and perspective in practice :)

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ayesha ., 01 Apr 2026

It was really good it was engaging from the start. I genuinely learnt ALOTTT from this one session abt myself and others ben was amazing!! and i look forward to the upcoming sessions

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Glory C, 01 Apr 2026

Really helpful and informative

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Sian A, 01 Apr 2026

The course was helpful in understanding how behaviour is communication, and how we as nursing staff can implement change and adapt to meet everyone’s needs. The trainer was great and helped me to understand in detail how to deescalate situations.

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Scarlett B, 01 Apr 2026

Really informative course, kept the group involved in discussions throughout the whole day, including doing teamwork exercises together to engage everyone. Increased my knowledge and understanding of PBS so I can implement this in my practice. Thank you

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Manju J, 01 Apr 2026

Very good session . Provides a structured training to deal with difficult behaviours

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Reethu V, 01 Apr 2026

Class was good. The Arousal theory was much informative.

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Stephen R, 01 Apr 2026

Jack was engaging, thoughtful & provoked interesting conversations around behaviour. Provided relevant examples to different aspects of PBS which made the learning process better.

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Jixy M, 01 Apr 2026

The training was great. A lot of information to take in ... intensive day. The trainer is absolutely brilliant. A plethora of knowledge and interestingly excellent in delivering the training. The suggestion I have, which I mentioned to Jack : if possible, change of pens to the ones with cap or rotating. It will be helpful to get away from the clicking sounds ( that might be uncomfortable for some) .
Response : We’re so pleased to hear you had such a positive experience and that the trainer made the day engaging and informative. We appreciate your thoughtful suggestion about the pens as well — we’ll be sure to share this with the team to help improve the learning environment.

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