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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Ellie W, 12 May 2026

The course itself was very interesting and useful to everyone working in healthcare, however it was made enjoyable by the trainer Ben. He was engaging, positive, related the learning to our experiences and made me feel genuinely appreciated and listened to. He facilitated a great session and I hope to take forward many of the principles and theories he has taught me today. Thank you Ben!
Response : Thank you, Ellie. We appreciate your feedback and are pleased to hear the course felt relevant to your role, and that Ben’s delivery supported an engaging and positive learning environment throughout the session.

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Ellie P, 12 May 2026

Ben was lovely and very insightful, has given me a lot to think about and take away from the course. I found the part about our baselines and triggers/cues really relevant to both work and everyday life and has given me a lot to work with.

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Debra P, 12 May 2026

Relevant to role.reiterated the importance of my personal contribution to patient care and patient worth

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Rebecca G, 06 May 2026

Fantastic course. Greatly interactive. Lovely trainer. Very valuable course.

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Carly J, 06 May 2026

Liam kept it very engaging as well as informative.

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Anna M, 06 May 2026

Liam made the course very engaging and interesting. I learnt a lot from the session that he provided, and have taken a lot of information away from the session. Liam was very approachable, and included everyone in the session. Thank you very much for an enjoyable session, Liam!

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Evie C, 06 May 2026

Liam was very thorough and kept the group engaged throughout the day even though it was heavily theory based. He is passionate about what he does and it shows in his lessons.

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Georgia B, 06 May 2026

-Liam was really engaging and delivered the course really well. -The course was split up nicely between video, group work and call/recall class exercises - I will take a lot away from the course and really enjoyed it
Response : Thank you, Georgia. We appreciate your feedback and are pleased to hear Liam’s delivery and the variety of learning activities supported an engaging and enjoyable course experience.

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Beverley W, 06 May 2026

Very good helpful , easy to learn Informative. Liam was excellent and very engaging thank you

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Arisleidys R, 06 May 2026

Very interesting,reflective and full of knowlege course.

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