Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,879 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

Generated from recent reviews; may not reflect every review

Showing 41–50 of 3,943 reviews

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Good communication and easy to follow Everyone got involved Enjoyed the whole course

Frida K · 11 Aug 2026
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Excellent, Ben was very engaging. The course was very informative and provided a lot of tips which are practical in the workplace

Eileen C · 11 Aug 2026
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Ben was fantastic! The training was really engaging and enjoyable from start to finish. He explained everything so well and made the whole session feel interactive and interesting. One of the best training sessions I have attended.

Reethu C · 11 Aug 2026
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Very interactive. Got a lot of practical information. Good session.

Lisa M · 11 Aug 2026
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Informative course-made me look at behaviors of concern in a different way

Julie F · 11 Aug 2026
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Enjoyed the day. Learnt alot of techniques I can take back to practice and also use in my daily life. Ben was a great trainer who made it fun and interactive.

Joanna G · 11 Aug 2026
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Very interactive and interesting

Jaya R · 10 Aug 2026
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Good interactive session

Kelly B · 10 Aug 2026
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Ben is very interactive with the teaching and he includes personal touch and previous experience when teaching

Ellie O · 10 Aug 2026
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I found the training very engaging, I really enjoyed the day and could tell that Ben has lived experience and was passionate about what was being taught, I found it an interesting mix of psychology and just a reminder of basic skill.

Shelley R · 10 Aug 2026
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