Sort by:

Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Rebecca T, 04 Feb 2026

This course was really well presented. Very informative and interesting. Ben was amazing at delivery the course and keeping us all thinking and interacting throughout. There’s not many courses that keep your attention all day but this is one of them. I definitely feel as though I have learnt a lot about behaviour and I will be able to use this in my practice. Looking forward to booking on to day 2 :)

Helpful review?   Yes   No

[ Inappropriate review ]

Joseph R, 04 Feb 2026

Ben is a very engaging trainer who makes you think and get involved with what he is teaching, very knowledgeable on his subject, the course itself is an excelent course that will prove invaluable going forward with the knowledge learned

Helpful review?   Yes   No

[ Inappropriate review ]

Justin K, 04 Feb 2026

Ben's training is truly helpful. He patiently explains each topic with clear examples and takes the time to ensure I understand. His lively examples make learning enjoyable and much easier for me. I really appreciate his supportive approach.

Helpful review?   Yes   No

[ Inappropriate review ]

viji A, 04 Feb 2026

More confident to attend situvations in hospital and its a nice experience in my professioal life.Than you

Helpful review?   Yes   No

[ Inappropriate review ]

Charlotte D, 04 Feb 2026

The course was very interesting and informative. Ben was very helpful and explained things thoroughly. Learning about the baseline level and how this can be affected by certain factors was very interesting. I now feel more prepared and confident to deal with stressful situations involving patients within the workplace. I look forward to putting these skills into action.
Response : Hi Charlotte. Thank you for your feedback. I’m glad to hear you found the course interesting and informative, and that Ben’s explanations were helpful. It’s great to know that learning about baseline levels was valuable, and I’m pleased you now feel more confident in responding to escalated situations that may arise. We hope these skills continue to support you in your role.

Helpful review?   Yes   No

[ Inappropriate review ]

precious t, 04 Feb 2026

It was a very engaging and well-structured session, the trainer approach made the content easy to understand and enjoyable to follow.Thank you Ben

Helpful review?   Yes   No

[ Inappropriate review ]

Aqsa Z, 03 Feb 2026

I learnt so much. I can see how to apply it to practice and can see the difference it will make. Really enjoyed it and Ben was fab

Helpful review?   Yes   No

[ Inappropriate review ]

Emma S, 03 Feb 2026

Ben's enthusiasm really made the day engaging. He made the day enjoyable, especially with all the little facts that added to the day.

Helpful review?   Yes   No

[ Inappropriate review ]

Ashly J, 03 Feb 2026

Informative and helpful to implement in clinical practice.

Helpful review?   Yes   No

[ Inappropriate review ]

georgia r, 03 Feb 2026

the overall day was engaging and the information we was given was taught in interactive way! ben the trainer was inclusive and amazingly knowledgeable and supportive

Helpful review?   Yes   No

[ Inappropriate review ]