Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,879 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 31–40 of 3,943 reviews

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Training was really informative. Helps to see person with complex and challenging behavoiurs with different perspective to help them engage.

gracy b · 17 Aug 2026
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Very good and interesting

Louise A · 11 Aug 2026
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Ben was very engaging. It was a hot day in the room. He covered all the points really comprehensively. Thank you

cat b · 11 Aug 2026
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Excellent course. Makes you think deeper about the individual rather than the 'label' Ben is very interactive and engaging.

Kelly F · 11 Aug 2026
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The course was very informative and will help to influence my practice in the future. Ben was an engaging trainer.

Dorothy C · 11 Aug 2026
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Course was very useful. I can think of a particular member of staff that I work with who struggles to recognise non verbal cues that someone might be getting triggered. I am really glad that he has been on this training.

Jennifer M · 11 Aug 2026
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Response: Thank you, Jennifer. We appreciate your feedback and are pleased to hear you found the course useful. It’s great to know the learning around recognising non-verbal cues and early signs of distress will be valuable in supporting positive practice within your team.

Great . Could understand a lot about human behaviour and changed my outlook towards treating challenging behaviour

Ranjith R · 11 Aug 2026
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Very informative and interactive course,

Jayanthi T · 11 Aug 2026
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Session was very informative. I enjoyed this class . Thank you

Sophy T · 11 Aug 2026
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It was understandable, efficient and relatable to daily work life

Vidya D · 11 Aug 2026
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