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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews
Yvette L, 09 Feb 2026
Interactive, fun, energy level of Ben was perfect. He kept us engaged. Relatable stories/scenarios. Interesting content. Not just PowerPoint or booklet reading. Thank you very much
Anna E, 09 Feb 2026
This course was worth attending. I learned alot today. The facilitator was very knowledgeable and made it very easy to understand and relate. Very engaging and no dull moments.
Angela H, 09 Feb 2026
Really enjoyable course Lots that apply to raising children as well, as professionally
Lauren M, 09 Feb 2026
Ben was an excellent teacher, he definitely made the course fun and very interactive. Everyone engaged and it made the session memorable. It has definitely changed my mentality of looking deeper into why people act and behave in certain ways rather than assuming or labelling them as challenging. The arousal model was very well taught (if just taught from a slide I do not think that the information would have sunk in). I believe this will help me to not only support others but myself in recognising triggers and cues. The session definitely aiding in multiple learning styles for all to learn. I look forward to level 2! Thanks so much again, LaurenResponse : Hi Lauren. Thank you for your detailed feedback. I’m glad to hear that you found Ben’s teaching engaging, interactive, and memorable, and that the session encouraged reflection on the understanding that all behaviour happens for a reason. It’s great to know that the arousal model was taught in a way that supported understanding across different learning styles, and that the learning will be useful in supporting both others and yourself. We’re pleased to hear you’re looking forward to Level 2. Thanks again!
Kimberley V, 09 Feb 2026
Approachable knowledgable trainer. Interesting subject matter and useful for putting into practice. Very interactive content, and trainer welcomed questions and was enthusiasticResponse : Hi Kimberley. Thank you for your feedback. I’m glad to hear that you found the trainer approachable and knowledgeable, and that the subject matter was interesting, interactive, and useful to put into practice.
Louis W, 06 Feb 2026
Course was very interesting and useful and Kim did an excellent job as trainer!
Sharon G, 06 Feb 2026
A very informative article on PBS. Excellent teaching skills which made the article very easy to learn and understand.
Dingumuzi N, 06 Feb 2026
Great trainer, wonderful experience…. My best take away- “ every behaviour is form of communication “Response : Thank you for your kind feedback. I am pleased to hear that you found the training valuable, particularly the insight that "every behaviour is a form of communication." We hope that attending the session will further support you in your role.
Ibrahim F, 04 Feb 2026
The course and the mode of delivery was very impactful. My key takeaway is little tweaks make a big difference.