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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Charlotte H, 23 Apr 2026

Ben was very engaging. Kept my concentration for 8 hours because he set the tone for the group. He mentioned lots of engaging examples, and brought things up throughout the session which he had mentioned previously to help us understand further and implement it.

Response : Thank you, Charlotte. We appreciate your feedback and are pleased to hear Ben’s delivery supported engagement throughout the session, using examples and revisiting key points to reinforce understanding.

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Melissa M, 20 Apr 2026

Georgie was fabulous, she engaged with the group so well and made the day fun. The learning was really interesting and I will 100% be taking what I’ve learnt into my role on the wards. Thankyou!

Response : Thank you, Melissa. We appreciate your feedback and are pleased to hear Georgie’s engaging approach made the session enjoyable and supported your learning.

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Abigail B, 20 Apr 2026

the session was very educational and georgie was extremely engaging

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Vishnu N, 20 Apr 2026

Good session

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Alexandra M, 20 Apr 2026

Very informative, learned the fundamentals of communication

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Itunuoluwa A, 20 Apr 2026

Good training and learned a lot from the course

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Chelsea B, 20 Apr 2026

I learnt a lot about the behaviour of some people, how it’s shown, why & how we can respond to it to provide effective care and a positive outcome

Response : Thank you, Chelsea. We appreciate your feedback and are pleased to hear the course supported your understanding of behaviour and how to respond in a way that promotes positive outcomes.

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Amanda O, 20 Apr 2026