Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

It’s very interested and very good

It was an interesting section with Ben

Ben, brilliant. Sharing his passion for the topic was great!

Ben is an excellent trainer. He shared all his knowledge and experience with us and helped us understand what PBS really is and how to put it into practice. I will really recommend this course

A very enjoyable day.I have learnt so much over the course of today from Ben the trainer.

Ben was very informative and engaging. He made me feel comfortable and welcoming. I learned a lot about de-escalation protocols and how to understand the deeper meanings of why people behave/act in a certain way. It has opened my eyes to be more open minded and mindful in the workplace. Thank you for everything Ben, hope I get you again in the next two courses!

I really enjoyed today’s session. I appreciated how interactive it was and how everyone had the chance to get involved. I learned some important values that I can apply both at work and at home. I liked the terminology seeking response and not attention seeking.

Very knowledgeable class .enjoy every moment

Ben had good knowledge regarding the PBS modules, it was really interesting. Gained lots of knowledge how to be positive behavior, to be in the base line etc…

I understand why today’s course was beneficial for my job, and I do highly recommend this for anyone working with patients/customers. Bens delivery kept me engaged as he was very interactive and actively engaging everyone throughout his teaching today.