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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Showing 5 star reviews : View all 2117 reviews

Kimberley N, 30 Jul 2025

Kirstie was a brilliant trainer, I have massively learnt a lot about the way I think I’m my work life and my home life (being a parent to my little boy). Very knowledgeable and would have been honoured if she looked after myself or one of my relatives. Thankyou so much :) x

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Rebecca E, 30 Jul 2025

Kirstie was a fantastic trainer. Very knowledgeable with fun and relevant stories to help the day along. We get people into clinic who are already escalating and this course will be great in helping to de-escalate situations .
Response : Thank you, Rebecca, for your kind words. We're so pleased to hear you found Kirstie’s training helpful and engaging. It's great to know the course content feels relevant to your clinic work, especially in supporting de-escalation. We really value your feedback.

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Janine E, 30 Jul 2025

Although some of the course was a refresher, there were quite a few new things which I learned. Kirstie was so knowledgeable and made the course so enjoyable, despite it being a long day. A really valuable course for me.

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Sophie H, 30 Jul 2025

Developed understanding of the arousal model, factors influencing human behaviour and approaches to behaviour of concern. I have also developed understanding if positive behaviour support and will put my learning into my practice.

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Mohamed K, 28 Jul 2025

It was a very good session, the trainer did a good job. I was worried how iam gonna finish the 7hr session but the trainer made it easy

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Omotola O, 26 Jul 2025

This course make me to think more. Thanks to the trainer too so explicit

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Danielle H, 25 Jul 2025

Really enjoyed the course. Great trainer. Well engaged in group discussions. Friendly, approachable and great people person. Information was delivered in a timely manner with slower approach in more complex areas. Recapped at the end to ensure everyone was comfortable with the information and gave many signal points to ensure everyone understood. Thanks jack!
Response : Thank you for your feedback, Danielle. It’s appreciated, and I’m glad you found the course enjoyable and clear. Thanks again for taking the time to share your thoughts

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GODSPEACE U, 25 Jul 2025

Jack was my trainer and he did absolutely well, From the engagement to the teaching and the breaks he did a really great job I wish to have such excellent trainers over and over again because his teaching will want you to learn more.

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Rebecca T, 24 Jul 2025

Very informative and relevant. Really interesting and will definitely implement strategies in my workplace.

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Bella H, 24 Jul 2025

Very good and engaging. Explained key parts a good few times to make sure it was ingrained. Interactive learning which I enjoy. Thank you!

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