Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

It was nice to learn from this class. I liked the teaching method, strategies. Definitely worth attending.

Ben was really passionate and engaging which made the day really enjoyable. It was really good to learn about different approaches to the challenging behaviours that we encounter on a daily basis and learning about alternative ways that we can verbally de escalate these.

Good use of evidence based Very engaging, kept everyone involved Used good practised based examples

Ben was very engaging and made the session very enjoyable. I have come away from the training with a new though process of how to engage with patients showing challenging behaviour.

Nice class I enjoyed a lot . Amazing experience thank you

Really Nice , gained more knowledge how to get better in understanding people, Class was very interactive, Ben was amazing 🥳🥳

It was soo good..enjoyed it and taking some thing for my work from this course

Enjoyed the class

Very enjoyable course Engaging and enthusiastic speaker Content relevant to my work area

It was a really interesting course and Ben made it very engaging. It was good to challenge some of the thought patterns that you unconsciously develop when working in health care and to see a new way of thinking about things and explore different ways to deescalate and think about behavior we see in work. I think this course was really helpful and I think it will change how I think and practice in work.