Happy Reviews

The course was practical and fun. I always enjoy when you learn by doing, and Happy tutors always do a great job of this

These courses are brilliant, very friendly trainer, lots of interactive tasks to help build learning and support me to implement it in future. I am very impressed with how much engagement and hands-on learning they manage to inject into an online course.

Serena was a brilliant, adaptable teacher

Overall the course was good, but as it was only an hour session there is not much I can really say about it, but I think I will definitely try the whole day course.

Very good

Deborah was a very knowledgeable & personable trainer - really good course. The course was good as a refresher for those of us who have attended other mastering customer service courses.

It was a great session, fun and engaging and super informative.

For some of the content I have undertaken previous training

Very good but I personally need a bit more time to practice and understand what was explained

Pace was good. However, there was a lot to cover in one day.