Happy Reviews

These courses are brilliant, very friendly trainer, lots of interactive tasks to help build learning and support me to implement it in future. I am very impressed with how much engagement and hands-on learning they manage to inject into an online course.

Serena was a brilliant, adaptable teacher

Overall the course was good, but as it was only an hour session there is not much I can really say about it, but I think I will definitely try the whole day course.

Very good

Deborah was a very knowledgeable & personable trainer - really good course. The course was good as a refresher for those of us who have attended other mastering customer service courses.

It was a great session, fun and engaging and super informative.

For some of the content I have undertaken previous training

Very good but I personally need a bit more time to practice and understand what was explained

Pace was good. However, there was a lot to cover in one day.

Was very anxious about the project management session, but the anxiety has been 'quenched' by the resources provided within the session today which has also helped in broadening my thoughts.