Happy Reviews

Best course I’ve attended, really informative and extremely helpful. Course instructor was clear and very fun

I have issues with believing myself but now I realise I am good at my job!

Generally good session. A bit anecdotal heavy and second half was less engaing for me personally. Some parts not tailored to charity sector.

Really engaging trainer

There was a lot of information to take in today and I'm worried I didn't retain a lot of it, but I think that's an unavoidable part of the apprenticeship. As usual the day was broken up into activities as well as listening which helped increase retention and reduce overwhelm and the opportunities to work with Peers was very helpful. I particularly found it useful going through the STAR process and KSBs with a peer as I was feeling a little daunted, and concerned that my examples were not of sufficient quality - she helped me see how I could demonstrate the learning and implementation.

Very good and comprehensive session

Kevin was great! Really helpful and thorough, while also providing one-on-one support.

Great trainer, really engaging and covered all the essentials.

Kevin was great! He went at a good pace and covered fundamental things. Super happy to help and very patient. Thanks so much Kevin 😊

I did learn a lot from attending the course, however I found the pace very quick in parts and felt that the course could have been delivered in an easier manner. The facilitator spoke very quickly and it was extremely difficult to keep up and hear every instruction at times. People who attended the training had to ask for parts to be repeated. When you asked for something to be repeated or explained that you had got lost through the instructions you were asked to share your screen and get advice from the facilitator or the other participants were asked to guide you. I felt pressured and uncomfortable with this method of teaching at multiple times during the training and it made me on edge on every task to keep up. I appreciated that they were trying to make sure a lot of people didn't get lost and not understand the sections but feel that there could have been a more comfortable way of delivering. We were told we could pass or speak to the facilitator privately at break times if the learning style didn't suit us but I didn't feel comfortable doing that as the facilitator could at times come across harshly. I don't think that was intentional, I think they were being assertive, strict and wanted us to learn but a slower speaking style and calmer tone would have been appreciated when learning something new. I feel I would have learnt easier without the pressure and in a calmer environment.