Happy Reviews

There were moments where it could have had more participation rather than the trainer speaking (particularly when covering the conflict styles). Also fairly basic if you're already fairly good at managing conflict, which most union staff are. Didn't really feel any better prepared on a practical basis

I think this course gives a good understanding of what conflict is, but it really does not address the “how” to deal with conflict.

Overall the course was great

Kathy-great personality

I’ve really enjoyed my journey over the year and have taken back some very useful skills to help develop myself, my team and my department

I LOVED IT. KEVIN WAS GREAT !

Great Course! Edmund did a fantastic job!

Very good and useful

Ed was very good and explained things clearly. I think the pace was a bit slow though as would have liked to cover more things and also think the Excel documents could have been made more relevant to specifically investment banking. Perhaps would be a good idea to split groups into team divisions, i.e. have one with only CCS and then be split by ability again so more could be covered

SAL WAS AMAZING!