Happy Reviews

Very clear course, and attention was kept high through the virtual barrier

Brilliant pace and teaching style and well informed tutor

Good overview of holding Crucial Conversations

A great chance to reflect upon the earlier sessions and how much of my learning I put to good use during the COVID pandemic.

Excellent session. I've really enjoyed the face to face sessions so far, so was unsure how well the sessions would work over zoom but they were great! Found the breakout rooms really effective and the sessions really engaging, thank you!

The use of Zoom has work really well today. The breakout session also worked on Zoom.

Good day. My first learning event using zoom and whilst it has its limits, it has given me both reflections and plans to take away.

Helped to understand some of the things that I have learnt by experience over years. Added some clear guidance to do's and don'ts

Paul facilitated well especially considering not everyone had the full Visio software. He was flexible and responded to all our questions.

Despite us having a different version this did not phase Paul - he remained calm throughout the training. We could understand the different versions whilst still learning and shaping the training for our needs. I feel equipped to implement the training into practice from what I have learned from the training today. Very welcoming and engaging.