Happy Reviews

The Range Names session was smaller than others of the same length (in terms of content), but as always Pat went through everything carefully and with extra time, went into extra uses and concepts. Always very helpful, and much appreciated!

It was a great course, excellent facilitator. I personally find MS Teams so clunky and the trainer was patient about what it could and could not do I might actually book on another TEAms course to practice more

The introduction to pivot tables was great -- well-paced and easy to understand. I was particularly grateful for how clear it was made to be, setting up the basics and encouraging testing the fields as a way to learn.

Very useful and comprehensive.

Thoroughly enjoyed the customer excellence training. Paul was really supportive and guided the conversation well, the training was engaging and has stimulated my thinking on ways to improve my approach to customer service

Very engaging and interesting sessions. Thought the way the session was delivered was intriguing and moved at a good pace for learning. Kept the learner engaged throughout and never sat just listening for long periods.

Really insightful and offered new ways of thinking about customer service, which stemmed from our own ideas but was guided.

I enjoyed it - it's the first day-long zoom course I've attended where I felt energised and involved rather than 'chewing the desk' and watching the clock. Also felt like I'd learned a handful of really (immediately) usuable ideas rather than pages of notes I might never look at again

Very useful

Really good session, good pace and with alot of information that I will need to put into practice!