ACI Learning reviews

4.7 (29,460 reviews)
AI summary of reviews

Consistently knowledgeable, approachable trainers are the provider’s standout strength, with attendees valuing clear explanations, real-world examples, patience and support that build confidence. They find the teaching engaging and practical, supported by labs, videos, quizzes and flexible online resources, and say the learning strengthens certification readiness, troubleshooting skills and job searches. Career guidance, including CV, LinkedIn and interview advice, also proves useful. Some feel the accelerated timetable and lab/platform design leave too little time for hands-on practice.

Knowledgeable trainersPractical learningCareer guidance

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Showing 21–30 of 271 reviews (2 star)

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It provided inaccurate or outdated information in as confusing a manner as could be achieved. Was it worth $15k? I don't know...

Vivian M · 29 Sep 2023
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The first instructor was terrible, and would berate the students whenever they asked questions. The course material itself was very helpful.

Vivian M · 15 Sep 2023
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Overall, this course seems like a GI Bill cash grab. It is overpriced for the knowledge and material provided. After being with ACI for 10 weeks I feel as if I would have been better reading the CompTIA's Objectives and watching videos on Youtube on each topic. Then paying for the Certification exam on my own. It would have been cheaper and with would have been more efficient.

Zachery B · 08 Apr 2023
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The instructor was not very relatable compared to the other instructors, Did not offer many real-world relatable experiences to describe while teaching the class. Interrupted during mid-term and final exams, very distracting, even letting me know I was the last one taking the exam and that more or less everyone was waiting on me.

Esteban-Diego T · 18 Mar 2023
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no time for labs because no time to get everything. you guys are just processing info in unrealistic compressed time.. Veterans need more time..now its going to take months and our own time without benefits to try to pass cert exams.. this is not how you treat veterans. spread the class out for 6 weeks for future students

Harold B · 06 Feb 2023
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Overall, the material, labs, and instructor was spot on with the SEC+, course. However, when it comes to getting adequate support from VET TEC leadership/administration, I give them a F-----! I've emailed VET TEC, and sent text messages, and was given the runaround. Straight SHIT-SHOW from VET TEC LEADERSHIP!!!!

Samuel L · 28 Jan 2023
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I will re-sit this class with a different instructor that takes the time to hear the students comments and questions instead of firing through slides with, what seemed to be, a pre-planned speech of the material.

Mathew H · 26 Jan 2023
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Never did labs with us, just told to them on our own. That would be great if i knew how.

Marcus D · 13 Jan 2023
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labs sucked. were inoperable partially..

douglas s · 13 Jan 2023
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The pace of this course and how this course and the previous two courses were delivered is not an effective way to teach anybody how to pass any certification. I understand that the students must study outside of the course time. However, taking an end-of-course assessment and then several days later, if not weeks into the following course, having to show proficiency to another person is not conducive to the student; This can be remedied by I the second-party coach, who did not participate in the course delivery administering the end-of-course assessment. I can read the course slides myself and watch the provided videos without someone doing this for me. There was no immediate assessment of the student's knowledge after each instruction block. I.T. is not a theory-based form of instruction; it's hands-on, teaching students how to perform the task and providing why you are performing the tasks are better aligned with how this instruction program should be. That will better prepare the student for the exam certification because they aren't memorizing the questions on the certification examination; they will better understand why the questions are being asked. When a customer has an issue with their computer and other office equipment, they are looking for someone well-prepared to fix the problem, not talk to them theoretically about what could be the issue. The design and presentation of this course are way off the mark, and I feel this has been a waste of students' time and money.

Lynn W · 17 Dec 2022
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