ACI Learning reviews

4.7 (29,595 reviews)
AI summary of reviews

Consistently knowledgeable, approachable trainers are the provider’s standout strength, with attendees valuing clear explanations, real-world examples, patience and support that build confidence. They find the teaching engaging and practical, supported by labs, videos, quizzes and flexible online resources, and say the learning strengthens certification readiness, troubleshooting skills and job searches. Career guidance, including CV, LinkedIn and interview advice, also proves useful. Some feel the accelerated timetable and lab/platform design leave too little time for hands-on practice.

Knowledgeable trainersPractical learningCareer guidance

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Showing 1–10 of 1,366 reviews (3 star)

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I would change the way the program is sectioned better. For example, skilled technicians get the information faster, the individuals that have no idea what is being talked about throughout the course makes it difficult to keep up sometimes. It's not the material really training me it's the videos and after school I am learning. So it does feel like a waste of time unless I ask the instructor something.

Kelvin P · 16 Oct 2026
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While I was successfully able to meet the course requirements, the accelerated delivery model creates an absorption bottleneck. Moving rapidly between models and subjects left insufficient time to deeply process the material, especially for someone new to IT. Consequently, there is an apparent deficit in learning; I am finishing the program without a secure, foundational grasp of core IT concepts.

Ave Y · 16 Oct 2026
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The course is too short.

Frankie C · 16 Oct 2026
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I think the instructor did a good job teaching the material. I think the material itself was adequate to above adequate. The labs were for the most part beneficial. There were a couple of labs where we didn't do what was advertised in the description (the one that comes to mind was dealing with cloud access). The lab questions were frustrating because they sometimes counted your answer wrong if you didn't have certain words capitalized or in a very particular order. Also, some of the lab questions had nothing to do with the actual lab objective. The exam prep was very inadequate. Several questions were close to identical. The explanations lacked details on why answers were wrong. I believe there are several questions regarding tailgating that are incorrect. I also think the difference between pivoting and relay creation needs to be explained better. Including the Certmaster Courseware was very beneficial. I score 100s on the exam prep but the courseware questions I don't do as well on and seem to be more along the lines of what I will see on the certification exam.

Arnold C · 25 Sep 2026
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What worked well: The career services support, specifically the refresher on building a strong resume. Areas for improvement: The course pacing. The main topic usually requires a few months of study, and squeezing it into two weeks made the learning experience feel overly rushed and difficult to digest.

ave y · 25 Sep 2026
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Miguel and Nichole were amazing. The Career Prep material was very good and thorough. The Network+ material was comprehensive, but cramming that amount of material into 9 days of instruction was too much to ask. Also the lack of quizzes to reinforce the material after each section was a problem when comparing to how good the organization was for A+.

Clark F · 18 Sep 2026
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Overall I wish we can have more hands on experience instead of power points.

Quinton S · 12 Sep 2026
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as we did do a+ and net+ prior to doing sec+, there was to many redundancies with the information. but with the new information i wish it was more in depth.

lillias r · 11 Sep 2026
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Overall, I found the CompTIA Security+ course informative and helpful, but I believe it would have been more effective if the course were longer. The material covered a lot of important concepts in a short amount of time, which sometimes made the course feel rushed. I also would have benefited from more hands-on labs and practical exercises to reinforce the concepts and gain more real-world experience. Extending the course and incorporating additional hands-on activities would better prepare students for both the Security+ exam and real-world IT/security environments.

Jasmine S · 11 Sep 2026
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High volume of information in such a short timeframe created a challengs; such as reduced retention, surface-level learning, increased burnout. Lessons were not in any order and some students did not have proper courses loaded the first few days.

Ave Y · 04 Sep 2026
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