ACI Learning Reviews

The course itself and my instructor were excellent. I learned a lot and was able to broaden my knowledge base. The only thing I took issue with was the 1202 labs.

little fast for me, overall im still learning

The course is designed very well, but not enough hands on to help those who may need physical assimilation to aid in their understanding. The labs were a bit challenging at times as well. There needs to be some variation to the answers when the response may be correct, but the wording is capitalized, or answer is abbreviated vs being fully written out. There's an understanding if the answer may be a code (since those need to be written specific to the letter / number).

The material was all new to me but it definitely helped prepare me for the test and basics in the industry

Overall, this course was a strong and valuable learning experience. It provided a clear structure, practical labs, and real-world troubleshooting scenarios that helped me build confidence in my IT support skills. The instructor explained complex topics in a way that was easy to follow, and the hands-on activities made the material feel relevant to actual help desk work. While some sections moved quickly—especially networking and security—the course still gave me a solid foundation and prepared me well for the CompTIA A+ certification and entry-level IT roles.

very informative and enjoyed the course.

Class with Mr. Fedd was a positive experience. We went over the curriculum as expected. He also was able to further explain items when questions came up when we didn't understand the concept. The pace felt normal with the amount of time we took to complete Security+.

It needs more hands on learning for each section.

Missing content from the core objectives and a lot of spelling and grammar errors.

there was a lot of grammar issues, short notes with not great explanations.