ACI Learning Reviews

Overall, this course was a strong and valuable learning experience. It provided a clear structure, practical labs, and real-world troubleshooting scenarios that helped me build confidence in my IT support skills. The instructor explained complex topics in a way that was easy to follow, and the hands-on activities made the material feel relevant to actual help desk work. While some sections moved quickly—especially networking and security—the course still gave me a solid foundation and prepared me well for the CompTIA A+ certification and entry-level IT roles.

very informative and enjoyed the course.

Class with Mr. Fedd was a positive experience. We went over the curriculum as expected. He also was able to further explain items when questions came up when we didn't understand the concept. The pace felt normal with the amount of time we took to complete Security+.

It needs more hands on learning for each section.

Missing content from the core objectives and a lot of spelling and grammar errors.

there was a lot of grammar issues, short notes with not great explanations.

overall confusion on this assessment and how it was not only on career prep but the upcoming week

I honestly enjoy it for the most part somethings could be improved.

i appreciated the patience with the instructors. understanding in regards to the difficulty with the course with other life pressures. have no complaints with the structure/syllabus of the course. website makes it easy to complete tasks from home computer.

A bit short for such a technical area like networking. Fast paced was expected but grasping the concepts in class was a bit difficult even though the instructor was great at stopping and clarifying when asked.