ACI Learning reviews

4.7 (29,389 reviews)
AI summary of reviews

Consistently knowledgeable, approachable trainers are the provider’s standout strength, with attendees valuing clear explanations, real-world examples, patience and support that build confidence. They find the teaching engaging and practical, supported by labs, videos, quizzes and flexible online resources, and say the learning strengthens certification readiness, troubleshooting skills and job searches. Career guidance, including CV, LinkedIn and interview advice, also proves useful. Some feel the accelerated timetable and lab/platform design leave too little time for hands-on practice.

Knowledgeable trainersPractical learningCareer guidance

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Showing 1–10 of 5,630 reviews (4 star)

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I enjoyed the course, but it moves quickly. It was advertised that a beginner with no experience would be able to complete the course easily. I think that was a stretch because I relied on principles that I had in media that were similar. I think if it was advertised as a "boot camp", which is what it was, my expectations would have been different. I also think some of the course work should be proofread in order to make sure information is not lost while training. Overall, it was a good course and I did learn something, but I have studying to do in order to pass the A+ exam.

Cohen Y · 29 Aug 2026
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The instructor was very knowledgeable and presented the topics in an easy-to-grasp manner. I learned a lot just from the lectures. The labs in particular were lacking. It was too much based on just clicking through different things rather than explaining why we were clicking through the things. The challenge questions required a single very specific answer when several variations could have been allowed (such as plural vs singular or extra words that were not particularly needed). Sometimes the lab answers were never mentioned in the lab text or procedures. The slides were not usually comprehensive enough to learn the material. Not all of the quizzes were particularly relevant, or they asked for specifics without giving a spec that can vary based on the particular hardware used. It would have been useful to have more coverage in the training material on operating system commands (specifically Linux), assuming they're important for the Comptia Certs. The mid-term exam had some questions that could have applied to multiple options. For example, matching windows versions with features. Certain features applied to multiple versions, but it would only accept the feature under one version. It didn't specify that we should choose the lowest windows version where the feature was implemented, as well.

Richard W · 28 Aug 2026
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The biggest issue in this course were the lab check questions. The answers sometimes were not anywhere in the lab even though you followed the instructions and did the steps. The answers were sometimes very strict in the answer set. There were multiple choice answers that needed just the letter choice, but there was nothing denoting that was the desired response. There were answers that wanted the acronym and not the whole word.

James Y · 28 Aug 2026
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The lessons on power point were good but could be better with pictures, tables, or charts. A picture is worth 1000 words. Some lessons planned referred to data with no example and it is hard to imagine what was being said. The labs need auditing by the academy. Several labs in particular when attempting to input command prompts would not work as per the guided steps. Which then led me to just answer the questions for each tab associated with that particular lab. The questions while not difficult present another challenge because the response must be exact. It would be better if it was a multiple choice question. Overall, the lesson plans did help in learning the material but could use pictures. The labs did not provide much instructor and just became a distractor when trying to study for the exams. The labs took me about 4 hours to complete after class.

Jose G · 28 Aug 2026
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The overall course has been great. The instructor, Mr. Condes is extremely knowledgeable and has taken these certification exams recently, so all the information is fresh on his mind.

Anthony M · 28 Aug 2026
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I enjoyed the course; it was fast paced crammed with alot of information

Juan G · 28 Aug 2026
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More Preparation for the actual CompTIA exams

Vincent T · 26 Aug 2026
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There was a lot of information and 2 weeks probably wasn't enough time to really learn it all.

Felicia R · 21 Aug 2026
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Great course timing was considerate. I would like to see more focus on Skills than knowledge.

Justin P · 21 Aug 2026
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Course needs to be extended by at least a week, cut one week from A+ and give to Net+, or cut down the career prep to three days. Two weeks is not enough time to go over the material, especially if you're brand new to IT. The course was to fast to to promptly go over everything. I understand this is supposed to be accelerated learning, However two weeks compared to five weeks just isn't enough time to comprehend the source material.

Charles S · 21 Aug 2026
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