ACI Learning reviews

4.7 (29,371 reviews)
AI summary of reviews

Consistently knowledgeable, approachable trainers are the provider’s standout strength, with attendees valuing clear explanations, real-world examples, patience and support that build confidence. They find the teaching engaging and practical, supported by labs, videos, quizzes and flexible online resources, and say the learning strengthens certification readiness, troubleshooting skills and job searches. Career guidance, including CV, LinkedIn and interview advice, also proves useful. Some feel the accelerated timetable and lab/platform design leave too little time for hands-on practice.

Knowledgeable trainersPractical learningCareer guidance

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Showing 1–10 of 5,623 reviews (4 star)

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Great course timing was considerate. I would like to see more focus on Skills than knowledge.

Justin P · 21 Aug 2026
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Course needs to be extended by at least a week, cut one week from A+ and give to Net+, or cut down the career prep to three days. Two weeks is not enough time to go over the material, especially if you're brand new to IT. The course was to fast to to promptly go over everything. I understand this is supposed to be accelerated learning, However two weeks compared to five weeks just isn't enough time to comprehend the source material.

Charles S · 21 Aug 2026
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It was a great course, and it provides a lot of information. Although you have limit amount of time to fully understand the material. For example, the first week of Network + you have your Mid-course exam already. That was a short of amount of time to do the exam.

James Q · 21 Aug 2026
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There was a lot of information and 2 weeks probably wasn't enough time to really learn it all.

Felicia R · 21 Aug 2026
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The material was all new to me but it definitely helped prepare me for the test and basics in the industry

Felicia R · 31 Jul 2026
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The course is designed very well, but not enough hands on to help those who may need physical assimilation to aid in their understanding. The labs were a bit challenging at times as well. There needs to be some variation to the answers when the response may be correct, but the wording is capitalized, or answer is abbreviated vs being fully written out. There's an understanding if the answer may be a code (since those need to be written specific to the letter / number).

Tyrenea C · 31 Jul 2026
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little fast for me, overall im still learning

Kevin F · 31 Jul 2026
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The course itself and my instructor were excellent. I learned a lot and was able to broaden my knowledge base. The only thing I took issue with was the 1202 labs.

Lillias R · 31 Jul 2026
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Overall, this course was a strong and valuable learning experience. It provided a clear structure, practical labs, and real-world troubleshooting scenarios that helped me build confidence in my IT support skills. The instructor explained complex topics in a way that was easy to follow, and the hands-on activities made the material feel relevant to actual help desk work. While some sections moved quickly—especially networking and security—the course still gave me a solid foundation and prepared me well for the CompTIA A+ certification and entry-level IT roles.

Riccardo D · 18 Jul 2026
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very informative and enjoyed the course.

Shane D · 17 Jul 2026
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