I am glad I attended the course. Well structured, simple language easy to understand, all concept/ tools on the course are very much applicable to used any project related to process improvement. The trainer was very much equipped with knowledge (he very much knew what he was talking about). Very friendly and made everybody feel comfortable. It was just excellent.
I think it was a great course with a lot of good information, however I think splitting it up into 2 or 3 segments would have been beneficial as it is quite long and hard to maintain focus over 6 hours even with breaks. Otherwise, Maire was a good presenter, and I enjoyed the activities we did and her insight.