Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

I was a little apprehensive have the course would be however I needed of been. A brilliant interactive day and I can honestly say I was never bored! Definetley gets you thinking. Thank you

Engaging trainer, interactive session which offered good ideas to help manage complex patients or situations which escalate

Really enjoyed this and feel I am going away with a lot of knowledge

Excellent course, very informative. Very knowledgeable trainer, made session fun and interective. Would recommend course to other colleagues.

Ben was a brilliant trainer, very engaging and informative, helped it feel like a not so long day. The course itself was educational and helped give reasoning and insight in why we should be working the way we do. I found it was applicable to my role, even though I’m a ward clerk I still deal with a lot of challenging behaviours mainly from relatives, and it has helped me understand why they may act that way. Thank you, very interesting and informative

Class helped us to understand the different behaviour and how we can redirect the persons and how work can be more fun and not stressful. Thank you for the class

Ben was enthusiastic, engaging and used real life examples of putting the theory into practice. I appreciated that Ben had real world and very relevant experience in what he was teaching. The little bit about body language when someone gets on the bus was a bit long winded but then again it was just before lunch so I might have just been hungry and ready for a break. Overall it has made me evaluate my practice and even though these are skills that I think I already use the day helped me reflect and how to hone these skills.

I have really enjoyed the training course today. The trainer Ben was the best trainer I’ve ever in the 6 years I’ve worked for MFT. His teaching techniques had everyone involved and most importantly made me think about the why. Why do people behave certain ways, I will definitely be pausing and asking more questions going forward. In work and day to day life. Thanks Ben

Realy enjoyed the course, feel like i have learnt loads, and was a fun learnig

Thoroughly enjoyed course and will be able to make some positive changes in my area of practice. Ben delivered in an interesting way and certainly held our attention.