Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (4,141 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Showing 11–20 of 3,913 reviews (5 star)

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Really enjoyed the course i enjoyed learning about the arousal methord. I also felt the booklet related to the teaching. I enjoyed Ben's teaching style too, he was able to bring his experiences and listen to the group. I enjoyed that he didn't read directly off the slide. Probably one of the best training courses i've had and more than likely down to Ben's teaching.

Candice B · 02 Nov 2026
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“

The course made me reflect on how i respond to peoples behaviour and how that influences the therapeutic relationship. Ben is an excellent and engaging trainer.

Lydia P · 02 Nov 2026
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Made it easy to understand

Diminica G · 02 Nov 2026
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Informative

Andrea M · 02 Nov 2026
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Very good. Kept it fun

Lauren B · 02 Nov 2026
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George was awsome.

Priyanka K · 02 Nov 2026
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It was really an amazing session. Very informative and interactive. Really appreciate it.

Alphonsa P · 02 Nov 2026
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Very informative and interactive. Easy to understand. Good content.

Carrie-Ann p · 02 Nov 2026
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Training was engaging and informative. Really enjoyed it

Lin S · 02 Nov 2026
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The course was a really good introduction to positive behavioural support and eduction of restraints. Dan was a really get teacher who made it interactive and engaging.

Nadia R · 30 Oct 2026
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Response: Thank you for your feedback. We’re delighted to hear you found the course engaging and informative. It’s great to know Dan’s interactive approach supported your understanding of PBS principles and the importance of reducing restrictive practices, providing a valuable foundation for your learning.