Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

Generated from recent reviews; may not reflect every review

Showing 741–750 of 3,952 reviews

Sort by

Andy was very knowledgeable and able to answer any and all questions

Lauren B · 02 Mar 2026
Helpful review?YesNo
Report review

This course was very well done by Andy! Very informative and interesting!

Abby K · 02 Mar 2026
Helpful review?YesNo
Report review

Response: Thank you, Abby. We appreciate your feedback and are pleased to hear the course delivered by Andy was informative and engaging.

Great course. Ben made it really engaging. Throughout the course, he made me think about my everyday practice and the types of patients I could help using the PBS model. Will definitely recommend the course and Ben. Thanks so much Ben!

Emma L · 02 Mar 2026
Helpful review?YesNo
Report review

Useful to learn alternative theories on how to engage people with behaviours of concern. Also a good reminder that simple strategies are often the best. Sometimes we get lost with all the things that we have to do as part of an assessment that we forget the basics. This has reminded me to start with the basics when I am working with people who have behaviours of concern

Claire M · 02 Mar 2026
Helpful review?YesNo
Report review

Response: Thank you, Claire. We appreciate your feedback and are pleased to hear the course offered valuable insights into approaches for supporting people with behaviours of concern and reinforced practical strategies that can be applied in everyday practice.

The course was engaging and informative. The trainer was knowledgeable. I've learnt a lot not only to take away into my work place but also in my personal life. This is definitely going to help me understand and provide better care for my patients. I loved the fact that the session was interactive and fun. Thank you

Jackline N · 02 Mar 2026
Helpful review?YesNo
Report review

If I could I’d give this course 6 stars! Best course I’ve been on for a long time. Will help positive patient outcomes for me, a rethink of how I will conduct myself at work or at home. Thanks Ben, your a star!

Jennie P · 02 Mar 2026
Helpful review?YesNo
Report review

Very engaging and has a passion in this subject

Jake B · 27 Feb 2026
Helpful review?YesNo
Report review

Really engaging and interesting

Hayleigh M · 27 Feb 2026
Helpful review?YesNo
Report review

Useful day understand why certain behaviours are displayed from patients

Amy B · 27 Feb 2026
Helpful review?YesNo
Report review

A very well delivered entertaining educational session can't wait for session 2 !

Mark D · 27 Feb 2026
Helpful review?YesNo
Report review