Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Ben was exceptional today- Really made the course immersive for the group- kept our attentions throughout and made it enjoyable. Lovely change from the basic reading from PowerPoint type of study day that can get boring quite quickly

Kellie C · 23 Feb 2026
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Response: Thank you, Kellie. We appreciate your feedback and are pleased to hear that Ben’s engaging approach kept the group involved and made the course enjoyable.

Liam was very engaging and kept us interested all day. I was told that the training was good by another colleague who attended last week so I was looking forward to it. It was very informative and well structured. It has given me some good ideas and techniques to take back on shift

Margaret F · 23 Feb 2026
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Overall very good informative day. Some group work but would be better if there is more. More reflective practice could be useful so that it become relevant to the ward that they work on

Emily N · 23 Feb 2026
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Was very informative about how we treat people with any kind of disability. I definitely feel upto date, there was alot to remember but I will read the book

Jeanette W · 23 Feb 2026
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Ben was very enthusiastic and promoted the course well....very informative and made it fun as well as delivering the content

emma h · 23 Feb 2026
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Educative and understand. Well detailed and informed

Christian I · 23 Feb 2026
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Liam was really good at engaging with everyone, including an ice breaker activity at the beginning of the session which helped us get to know the people we were working with today. Learnt a lot especially new ways in how to communicate with patients in different ways to be supportive.

Shelbie B · 23 Feb 2026
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Very engaging.

Chikaodili O · 23 Feb 2026
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I really enjoyed this course. The day flew by. Ben was very fun and interactive. The course made me think about my own behaviours not only at work but at home with family. Thank you!!

Chloe H · 23 Feb 2026
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I found the course very informative in a way that it makes you think of your own behaviours and approaches in a positive way, the course was interactive and involving, I felt the course was very well structured. Ben the trainer was very relatable and explained everything in a clear and understanding way lots of liveable experience examples during the training.

Seaneen M · 23 Feb 2026
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Response: Thank you, Seaneen. We appreciate your feedback and are pleased to hear the course was informative, well structured, and supported reflection on practice. It’s good to know that Ben’s clear explanations and use of real-life examples contributed to your learning.