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Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Oluwafunke T, 14 Apr 2025

This course was absolutely amazing,and I am taking away the arousal graph which will improve the way i support my patient as an enhanced observation of care team member.Ben did absolutely amazing and he was successful in impacting the knowledge.
Response : Hi Oluwafunke, Thank you for the feedback. It is especially great to hear how you will be applying the training to your role. We look forward to hearing about how it improves both your and the patient’s experience of care.

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Lindsi W, 14 Apr 2025

Ben- excellent presenter Plenty of opportunities for questions and discussion Lots to think about for work and home

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Anu A, 14 Apr 2025

It was a great experience spending the day with Ben today during the absolutely interactive day he led teaching us in a fun filled environment about Positive Behaviour Support. This was an eye opener session for me in certain ways, especially in the fact that our perspective and perception affects our patients and the care we provide a lot. The biggest message was “Behaviour is a form of communication” and we shouldn’t judge others by their behaviour without seeing the full picture. Ben was absolutely fantastic! Thank you very much!

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Alison A, 14 Apr 2025

This has been one of the best courses that I have ever attended After working in healthcare for 32 years I wish this course had been available at the start of my training! Ben you were fantastic, making everything come to life! With your real life stories. Can’t wait to do my level 2 and 3 ! I will be enduring all my team attend the sessions Thank you
Response : Hi Alison, Thank you for the lovely feedback which we will be sure to share with Ben. It is also great that you will be promoting the training to your team and we look forward to seeing them on a course soon.

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Swati H, 14 Apr 2025

learned a lot about how people behave in different situations and how to deal with different behaviours. Good course overall

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dale S, 14 Apr 2025

Good day
Response : Hi Dale, Thank you for the feedback. We noted that you scored the training 2* but that it was a “good day.” Please feel free to contact us if there is anything you would like to add as we are keen to learn from all feedback.

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Georgina W, 08 Apr 2025

Really engaging training session. Good refresher but also learnt new ideas on how to deal with behaviours of concern. Looking forward to the next session. Great session on autism too.

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Joanne S, 08 Apr 2025

Really good day and enjoyed learning other ways to deal with situations and how spending 5 minutes longer can have a positive impact

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Sarah M, 08 Apr 2025

Todays course has been extremely informative, Ben gave everyone the opportunity to share there views and was not judgemental of any opinions. The course has helped me to look at my own behaviours and the way I perceive others. It has helped me to realise that there is always a reason for behaviour and tips on de-escalation

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Najma P, 08 Apr 2025

Ben was wonderful Very interesting Kept us interested in the subject Learnt so much new information It will be very beautiful to me personally and in my work

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