Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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I have seen PBS change lives for the better. I am so pleased it is being brought into the every day practice of everyone in the trust. Kirstie did a really good job explaining what it is and why and how it is used to people with all different roles in a way that no matter where they work, they will be able to implement it and create more positive outcomes for patients, families and the staff in our trust.

Natasha T · 25 Feb 2026
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Response: Thank you, Natasha. We appreciate your feedback and are pleased to hear that Kirstie delivered the PBS training clearly, helping staff from all roles understand how to implement it to create positive outcomes for patients, families, and colleagues.

Kristie touched every aspects of the topic. I particularly enjoyed listening to all of the stories just to explain to us. Even though the topic is bit bulky, she made it easy to understand and carried everyone along. It’s not a waste of time as I really enjoyed the course

Idowu O · 25 Feb 2026
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The day was well-paced Really helpful and generous personal anecdotes with practical skills we can take into every day work life Dementia content was particularly relevant to my patient population Really useful structure for approaching new patient in a patient-centred/holistic way. Thank you!

Chloe B · 25 Feb 2026
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This was a really good course. It will make me think about my practice more and use some of the things I have learned today. Good interaction between facilitator and the rest of the group. I think this course would be very good for less experienced/ or less confident new nurses in the job to help them with their clinical practice.

Natasha R · 25 Feb 2026
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Response: Thank you, Natasha. We appreciate your feedback and are pleased to hear the course encouraged reflection on your practice and supported good interaction within the group. It’s great to know you feel it would benefit others in applying their skills in practice.

Thanks, I will be utilising the things in my current practice

Ayesha A · 25 Feb 2026
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Overall enjoyed the training session , the trainer was well prepared and made everyone engaged in her session also the venue was good and also parking near by, but the duration of the course bit longer , it would have more enjoyable if it cut short little bit. Thank you

Sanal B · 25 Feb 2026
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Very interactive trainer Liam and enthusiastic about the course. Delivered the content informative and interacted with the whole group. Learnt a lot and brought together everything with a quiz at the end

Emily T · 23 Feb 2026
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Course was really good an informative, Ben was brilliant … thank you

Jenna B · 23 Feb 2026
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Really helpful course, very engaging and good mix of group work to break up the session :)

Jess C · 23 Feb 2026
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Liam was engaging and knowledgeable, the course was interesting and I will take away the feeling of a bit more confidence in dealing with patients, I will read up some more on the literature that he has given us,

Joanne G · 23 Feb 2026
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