Showing 731–740 of 3,952 reviews
Trainer very engaging. Lots of helpful information and pointers that can be used in the workplace but also at home with family. Course very relatable and it’s easy to see how this can work in practice.
The course and instructor was very informative without being overloading. The instructor delivered the feedback in an enthusiastic manner which made it much easier to stay engaged and not become bored/tired. Most scenario’s were explained in a manner which we could relate with ourselves to make us better the behaviours and how they are a form of communication not disruption. Thanks Ben!
It was a discussion session and help us to how to overcome the challenging situations and also how to work under pressure
Very informative and improves way of thinking
Ben has extensive knowledge in this area and bring both energy and enthusiasm when teaching.
Ben was really engaging and brought the material to life. He used real life examples which made sense. Ive done similar courses throughout my career but this was definitely the best. Thanks Ben!!
The course structure was brilliant. Ben delivered a great session and made it fun. The content was really interesting and will definitely benefit my practice going forward.
Overall I thought the course was very interesting and engaging I have learnt alot. Ben is a great teacher in what he does and Im going to apply these techniques into my working life as a district nurse. I feel everyone that works in healthcare would benefit from this training and if applied correctly into work it will make such a positive impact on patients life.
Response: Thank you, Amy. We appreciate your feedback and are pleased to hear the course was interesting and engaging, and that Ben’s delivery supported your learning. It’s great to know you plan to apply what you’ve learned in practice and feel the training can have a positive impact for those being supported.
Learned about cues and techniques approach of good communication, active listening and treating individuals with empathy. Overall very good course
Ben was an excellent facilitator. He used the right amount of humour. Encouraged group participation. Brilliant content that is practical and I will definitely use in my job.