Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Jamie was an excellent trainer. Really engaging with the content and kept it fun and entertaining throughout a long day. One of the best trainers I’ve had

Roxanne K · 06 Mar 2026
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Response: Thank you, Roxanne. We appreciate your feedback and are pleased to hear Jamie’s engaging delivery supported a positive and enjoyable learning experience throughout the day.

I found the course has really helped me with understanding a bit more about how to use the techniques that will help deescalate a situation in work Thanks again

Mary M · 06 Mar 2026
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I had an overall understanding of the topic prior to attending this course but none the less I learnt new things about the theory behind PBS and strategies in management of patients presenting with behaviours of concern. It made me reflect on my practice to date, and how I might improve on it in the future. The trainer (Jack) was extremely knowledgeable and made the full day of training interesting and interactive. The time passed quickly as the training was administered in an informal and entertaining way. The booklet is well presented and easy to read. It will remain a good reference point.

Alix S · 06 Mar 2026
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Response: Thank you, Alix. We appreciate your feedback and are pleased to hear the course added to your existing understanding of PBS and encouraged reflection on practice. It’s great to know Jack’s delivery made the session engaging and that the booklet will be a useful reference moving forward.

The coarse went well

Mark C · 06 Mar 2026
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Great training, very friendly trainer Thank you

Lisa B · 06 Mar 2026
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Excellent explanation also content of plenty knowledge relevant to our work related.

Jiraval G · 06 Mar 2026
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Really engaging and insightful

Niamh J · 06 Mar 2026
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Very informative, Enjoyed the day

Sally W · 06 Mar 2026
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Excellent.Very Good.

Navya B · 06 Mar 2026
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Brilliant day well presented by Jamie

Rachael K · 06 Mar 2026
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