Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,888 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Informative and learnt a lot. Learnt about the arousal model which was very interesting. The session was very interactive which I liked. Also enjoyed the group tasks. Ben was great!

Iram B · 13 Mar 2026
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I really enjoyed learning about the setting events that could cause someone to escalate from their baseline. In turn then learning about the deescalation techniques that can be used to bring someone back to their baseline. This will really help me in practice.

Ellie G · 13 Mar 2026
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Fabulous course learned so much the tutor Ben was very good

Rihana H · 13 Mar 2026
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Very detailed & informative course, was helpful to have a refresher on the arousal model. Enjoyed group discussions & hearing other people’s ideas on how to make adaptations for patients. Very knowledgeable & passionate trainer.

Ella B · 13 Mar 2026
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Jack was engaging throughout. Friendly and had a good situational awareness e.g. hot room- frequent breaks etc

Karin T · 13 Mar 2026
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I found this really helpful

Sarah J · 13 Mar 2026
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Brilliant presented course very interactive and fun learning. Was worried I might fall asleep but I was engaged throughout the whole course. Well presented Liam

Dipesh P · 11 Mar 2026
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Response: Thank you, Dipesh. We appreciate your feedback and are pleased to hear the session was interactive and engaging throughout, with Liam delivering the course clearly.

Entertaining and engaging session. Was interactive, Liam was informative and explained everything well.

shellha S · 11 Mar 2026
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Very good session

Ilakkiya S · 11 Mar 2026
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Knowledge trainer with a lot of daily life examples and make the concept more interesting and easy to understand and implement.

Sze L · 11 Mar 2026
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