Happy Reviews

Ian Meekums, Senior HR Adviser, observing. I think use of Jam slide was fantastic. Behaviour Improvement might be better termed around Performance Improvement, accepting behaviour corresponds to performance, however it may be confusing that poor behaviours (rudeness) are disciplinary issues ref our behaviour code. The House often puts in place a performance improvement plan in the informal stage, ideally this could be an element to cover. How or what questions excellent. Transactional analysis - great video Better example for the script?…..meeting x, thought we agreed you be on time , i'm confused…. this example could do more to manage fear/intention, Also, lateness more likely to be conduct than performance, accepting it can straddle both but traditionally a disciplinary matter (cant do vs wont do) Paul Gapper is excellent. Nothing in this feedback is a reflection of him, but perhaps a reflection of what the House has asked to be delivered.

It was quite intense! I think maybe it could be a longer course.

Very energetic pace - good!

Useful - though some of the functions are not available on the version of Excel I have

really useful range of tools to help me and a nice slow pace so that I could fully absorb what was being said. Nice level of discussions via breakout groups (rather than death by powerpoint slide)

This session was really useful and I enjoyed it.

Very useful

Had issues with sound but feel after getting the info all will be well

I really like the thoughts around divergent thinking.

The trainer was very supportive and provided clear instructions. She was happy to go back over any points if people were struggling, and made sure that everyone had understood the function before moving on.