Happy Reviews

I feel there has been a perfect balance between sharing of information, interactions and practice. I had anticipated a different type of training that focused more on the broad responsibilities expected of a line manager in the organisation I work for and although I am really happy to benefit from this course, it is not immediately obvious to me yet how I will put my learning into practice but I suspect that I will overtime.

Serena was excellent as usual but the pace was rather slow as several members of the group needed additional help. We did not finish the planned training.

Great introduction to Teams.

very good course, delivered in a fun and interesting way

Very good and easy to follow

Again Serena was wonderfully organised and knowledgeable. She paced the sessions to suit the trainees and I learned several new things that I was not aware were possible. I am now very keen to put them into practice.

Facilitator was helpful in directions and patient throughout the course. Very informative and answered questions well. Content was useful and particularly relevant to manager-employee/person work interactions.

very good

The course was very enjoyable considering I do prefer to be with people, and this was a first experience of zoom learning. I do feel deprived of the contact and going to a venue etc., but of course no ones fault and cannot be helped and it was better than I expected. I was surprised how much I got out of it and participated in. I really enjoyed meeting the other learners and sharing time in the breakout rooms. It may have been nice to of been encouraged to come back a little earlier from lunch to have an optional informal chat time with the other learners possibly, but that's because I'm a people person and missing the interaction with others at this time... Paul was very good! lovely calm voice and manner. Included everyone so well and equally. He valued all comments and was very engaging and knowledgeable. Thanks Paul, hope to meet someday at Happy! :)

very helpful