Happy Reviews

Great session, thank you very much

Trickier learning on this subject but I imagine that it will get easier with practice.

the trainer was very friendly and helpful,

Kevin is a really excellent teacher. I was a little apprehensive about the training, but Kevin made it very engaging and interesting. He was born to teach!

Very well presented and balanced intervention

really positive and upbeat making it more engaging

A I'm an old fashioned person I guess age related,did not grow up with computer,it will take me longer to take think on board but i really want to learn if this makes my job easier and if i need it to do my job

I was expecting more about psychology and techniques to handle challenging conversations.

The course was well designed and structured for the needs of the learners.

Great facilitator who was able to break things down really well.