The Health and Safety Group Reviews

I'm sorry to say that the overall quality of the session was poor. Too many negative and disparaging comments made by the facilitator and some participants about carers, families, trans patients, women, autistic people, police, social workers, local psychiatric wards, A&E staff, including 'we don't trust them', 'they haven't got a clue', 'they switch off their phones at the weekend, they don't want to know', 'the UK, it's more like a zoo'. Totally unacceptable comments made that suggested that a a trans patient used their identity to get staff sacked and that a 14 year-old may have had some responsibility for the abuse that they suffered. A thoughtless joke was made about taking medication and 'self-medicating with Clozapine '. As an autistic person who takes daily medication to keep well, I was very offended by such comments. Although the Public Health Model shows Tertiary Intervention as the final stage, insufficient time was given to the primary and secondary stages. Many slides were missed altogether and no opportunities were given to discuss and practice the de-escalation strategies. The Take 90 slide was wrong and therefore dangerous, as it states that 'scientific evidence shows that it takes just 90 seconds for the neurotransmitters that cause anger to be flushed out of our systems.' Other slides have spelling mistakes on them. The order of the slides was disjointed and poorly ordered. Person-centred approach, trauma informed care, PTSD, active listening etc should have formed the basis of Stage One prevention, but were instead scattered through the presentation with no coherence or value given to these vital preventative approaches. Overall, the training gave me the messages that perpetuated the negative attitude towards people with mental health illnesses, made light of traumatic events through anecdotes shared unkindly, with some of the participants laughing at the traumas being talked about. I did raise my concerns with the facilitator during the first break and things improved a little but some of the above issues continued.

Excellent

No tea or coffee

very good

75% of this course has no relevance to moving and handling in a care home , community support or supported living There was no stand aid , toilet seats, profiling bed , wall nothing g relevant to a moving and handling skill set apart from about 30 minutes of hoist training . The trainer was great and delivered the content well

Great teacher, understood everything well

The trainer Karen was not happy when I said I was unable to kneel as had knee replacement...she very reluctantly got out the table but made me feel very small in front of others because of it.... Inclusion of disabled was non existent and found her to be very rude and obnoxious.....

The trainer was excellent but I feel the time isn’t worth it, also the venue is not encouraging as there was no access to microwave, hot water etc. Additionally, not all the training I booked for were touched. I was told it was a misconception on the site I booked it from

Trainer encouraged interactive, participation and questions asking to promote more learning

Very good