Paul was very good and knowledgeable, the only issue I have with the teaching is that we didn't spend enough time on Unit 2. We only started on Friday and we also finished early, we didn't even look at the course material in the book, we just looked at 100 most recent live questions. I sat the exam the next day and failed unit 2! I feel like if we had spent more time on that unit I would've had a better chance at passing. The venue was okay but apart from the 1st day, every morning I was told to wait in the reception for someone to come and collect me. Even though you can come and go as you please at lunch time. On Tuesday I arrived at 9.50 and didn't get collected and taken up until 10.25m...And the whole class had started at 10am. So i ended up missing out on some of the teaching which I paid a lot of money for. The classroom was quite small and felt like we were squashed in. There were too many of us, I had 2 more people sat at my desk with me when it was a 2 person desk! After hearing feedback from colleagues about the size of their class I was very disappointed. It made it harder to learn with so many people asking questions and not getting the time to review as we had to move on. I overheard Paul trying to sort out his next course which had 18 delegates booked when there was only space for 16. Looking at the size of the class and the attitude of staff when booking it seems clear that it's more about the money than teaching people to pass the exam which is very disappointing!