Roisin M, 13 May 2026
The course was very informative. It helped greatly that the content was delivered in the context relative to the job roles of the attendees. It was very pleasing to see everyone was engaged and participated, particularly over a long session, which is testament to Helen and her delivery. Another positive was the difference in delivery styles throughout the session (powerpoint/group discussion/breakout groups etc) which would have benefit varying learning preferences. It is clear Helen is very passionate.Response : Roisin, thank you for your positive feedback and kind comments, it's much appreciated. It's great to hear that the delivery styles worked well for the group and that the content was informative and relevant.
Laura H, 12 May 2026
Really well paced and Helen's knowledge and adaptability really brought the content to life for us. There was a mix of colleagues from OSB in the session and Helen demonstrated bringing on knowledge of how suicidal conversations might show up and how to adapt some of the word patterns for colleagues who maybe don't feel brave enough saying "how are you planning on carrying this out.". Thanks so much for a great sessionResponse : Laura, thank you for your positive feedback. It's great to hear that the session was useful for you and your colleagues, especially with handling more difficult conversations. I very much appreciate your comments.
Sukdev D, 23 Apr 2026
I was a bit apprehensive before attending the course but after attending it I can give it a 10/10. From start to finish it was brilliant. Everyone was involved and that was down to Helen, she did an amazing job in presenting the courseResponse : Thank you so much for you feedback, Sukdev. I am really pleased you enjoyed the training and that any apprehension you felt before joining, was eased. Thank you for your kind words too, they are much appreciated.
Ben B, 10 Mar 2026
Very well-rounded, knowledgeable and engaging session. Would certainly recommend to anyone in an insurance environment who would be customer facingResponse : Thank you for your positive feedback and recommendation, Ben. I am so glad you found the training engaging.
John D, 09 Mar 2026
An excellent course and well presentedResponse : Thank you for your positive feedback, John. I am so pleased you enjoyed the training.
John D, 09 Mar 2026
An excellent course - the subject matter isn't the easiest to talk about but the training was very informative and well presentedResponse : John, Thank you for your positive feedback and contributions during the training. I am so pleased you found the course informative.
jyoti r, 27 Feb 2026
Great course, Jasbinder was fantastic, the only feedback I have I was on the training 9-12:45 and we only had one 10 minute break. Perhaps two breaks would have been better.Response : Jyoti, thank you for positive feedback. We will take your comment about additional breaks on board - thank you for letting us know.