Helen Pettifer Training Ltd Reviews

I thought this was a brilliant course and so informative. Would definitely recommend to others! Thank you again Helen:)

Interactive and informative, helped with thinking about how others will react to situations instead of just thinking about the work load.

Helen was an excellent trainer and made a very difficult subject very easy to chat about and discuss with my peers. Thank you for your insight Helen.

Excellent course, Helen is very knowledgeable and delivers training in a difficult subject in a very professional manner.

Helen was a fantastic facilitator and led the course with sensitivity. In particular I found the session around suggested dialogue and call structure useful.

I would like to thank Helen for the course and the way it was delivered extremely well. Due to a very close family member taking there own life I was very nervous about attending the course. As it touches closely to home, I was apprehensive in case I found it to difficult and would get emotional during the course. Helen was warm, caring and checked in with us in-case we needed a break or a bit of time out. The breathing techniques will be used at home and in work!!! I have never been to a therapist to discuss what I was feeling or what happened to my family. I feel now that Helen showed there is no judgment in needing someone to talk to and will look into speaking to a therapist further. Thank you again for the opportunity to attend the course and the knowledge I have gained. Many Thanks, Pamela

I really enjoyed this training. The pre-course video was great in knowing what to expect, and really put my mind at ease that there were no role plays. A very good learning & reflective day all round. The content was presented & discussed in a very caring and thoughtful manner. Even though it was a tough subject, it was explained clearly and sensitively. I appreciate all that was covered at the training as I feel it will be beneficial in my work life, and life outside of work.

Fantastic course! Helen was brilliant, she made everyone feel comfortable and was very knowledgeable

I arranged this training for my department as they handle vulnerable customers on a daily basis who, in addition to being vulnerable for various reasons, are often also experiencing a loss of gas, electricity or water which brings additional challenges. We have varying degrees across the teams of how we handle these consumers but in general, I would have to say we're quite poor and this is because we haven't given people the tools, knowledge & confidence to be great at this. That's exactly what Helen was able to provide through these sessions - she is clearly an expert in the field and was able to share information in an interactive & engaging way. I saw lots of 'lightbulb moments' happening around the table where people realised how they can put what they learned into practice and I look forward to seeing, hearing and feeling the improvements! I would highly recommend Helen as a trainer and am keen to continue to work together moving forward.

A well structured and thought provoking session. Very interactive which I believe is how you get the most out of it. Helen is clearly very passionate about the subject , which lends itself to a valuable use of time