ACI Learning Reviews

Lots of information and names to recall.

Chris Novick stood out for me with his calm demeanor and overall respectful approach. Class act and extremely helpful in learning the material.

Overall, the course provided a solid introduction to ITIL and its core principles. The structured environment was helpful for understanding the material, though I feel that the short two-week duration didn't allow for enough time to fully absorb and apply everything. More time for practical exercises, real-world examples, and discussions would enhance the learning experience. Despite this, I feel well-equipped to begin implementing what I've learned and look forward to continuing my ITIL journey in the future.

Good course but material could be cover in a shorter amount of time.

Please fix the practice exam or offer us another way to get the voucher for this class. Otherwise happy with the instructor and the course.

No negative comment

Great course, I highly recommend it!

n/a

John is an amazing instructor and an abundance of information. He goes over the material until it is grasped and ensures students have an understanding or general knowledge of the course and how to find information and better understand.

This is very informative and concise, I am glad they are giving us time to get our voucher as well as study for our exams to get certified.