ACI Learning Reviews

Our Instructor, Joseph Hornsey was phenomenal. He broke down all the course content in extremely relatable ways that made learning this content very straight forward. I can't imagine a better instructor. That being said, this course is no joke! You absolutely must have the time to study 3+ hours for each day of class including on the weekends if you want to get the most out of the labs and just to keep up with the material. There is a ton of information to digest and understand, let alone be tested on. If you can't make the serious time commitment, you will likely not pass the quizzes or final assessment let alone a certification exam. Great content, good labs which could be written better, but overall good course.

A lot to Know in two weeks, but very rewarding.

The course work would benefit from more practical exercises for students to apply to their soon to be jobs/prior jobs.

The instructor taught and went through the class extremely well. He made sure every student received and understood the information at hand. If any student did not, he went back and reviewed the material to make sure they understood.

Very knowledgeable instructor. The best study tool was the app.

The overall information given was thorough and covered all that the ebook offered as well.

very good

Great Instructor new to IT but feel like i came out of here actually with some knowledge on the basic principles and practices of ITIL

Instructor was extremely knowledgable and very good at relating material to reallife examples which was very helpful.

Alexis is an amazing instructor and you can see his passion for teaching