ACI Learning Reviews

Great course. It could use a bit more on the hands on learning side, but overall, I learned a lot.

I will have to use the mentor/instructor line more often since there is not enough detailed information on the Module material. I will have to change study practices and focus on TestOut material. Their labs are frustrating but do force hands on learning.

I felt the flash cards given to us didn't help when taking the cert master tests to study. There was a ton of information not in the slides that was presented on the practice tests. There was way too much information scattered across multiple areas that made it difficult to learn the information needed in the course. It should be easier to access the information in a centralized location so you're not having to go to multiple places to try and understand what you are being tested on. I ended up just using google to learn from instead of the multiple resources presented to us (slides, flashcards, videos, cert master, labpro).

Overall the performance of the content provided by ACI is subpar . The test out labs are frustrating as all hell to use , the content itself in A+ is minimal for studying and i had to use 3rd party websites just to help a new comer to the IT world understand how everything works. ITIL foundations was a great course from ACI and i don't know how they went from a FANTASTIC learning space to A+ , a course that has users searching for answers off their platform . I SAY AGAIN THE ONLY THING ABOUT THIS COURSE THAT WAS WORTH WHILE WAS MY INSTRUCTORS EXPERTISE. PATRICK ALLEN IS THE MAN.

The integration of the materials could be improved. Wonderful instructor

The instructor and supplemental material were phenominal. The course itself seemed scattered at times.

ITVProTV - Videos are detail and explicit, yet not to the point. As a mentor, supervisor and instructor, I would not recommend this videos. They do bring personality into the dry self paced learning although to much as a distraction. This would be OK if they where a supplemental material 14 days before class as an introduction and what to expect. I would rather partner with Professor Messer as he is more straight to the point and the medium allows to concentrate on material.

Really love being an instructor, strive to do better every class period. Been reading "Uncommon Sense Teaching" by Engineering Professor Barbara Oakley to go beyond merely relaying information but to improve information retention by students. One of the main ways to improve learning is to hold their attention... Using some of the information mentioned in the book, I actually use stage lighting aimed at my face and some high-end audio equipment so that my online classes are more conversational podcasts than dry, technical lectures; good reviews so far.

The class material and classes are great. One thing I would suggest is that at all location we get two Instructor Mentors. One for an AM shift and one for a PM shift.

Interesting and challenging