RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,417 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 61–70 of 3,268 reviews (5 star)

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Excellent refresher

Jamie C · 16 Oct 2026
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Enjoyed the training today with penny was good to have the refresher course

Sophie T · 14 Oct 2026
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Trainer was very educational and informative, good venue and learnt alot

Ellis T · 14 Oct 2026
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Brilliant essential skills for supporting people

Lindsay R · 08 Oct 2026
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Response: Thank you, Lindsay. We appreciate your feedback and are delighted to hear you found the course so worthwhile. It’s great to know the training provided valuable learning that will support you in your role and in the care and support you provide to others.

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Very interactive class. Learnt a lot

Akinbolade A · 08 Oct 2026
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Always useful to complete the refresher course for PBS training.

Sally J · 07 Oct 2026
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Kieran was absolutely fantastic. He explained everything clearly and made the training enjoyable. It was very easy to understand and I felt comfortable asking questions, I would definitely recommend him.

Juliet W · 07 Oct 2026
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Response: Thank you, Juliet. We really appreciate your feedback and recommendation. It’s great to hear Kieran’s clear and engaging delivery made the training enjoyable and easy to understand, while creating a comfortable learning environment where you felt confident asking questions.

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Great excise

Kristan M · 06 Oct 2026
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Brilliant refresher training

Israel G · 06 Oct 2026
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Lovely time here

BIOLA A · 06 Oct 2026
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