RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,214 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 61–70 of 3,068 reviews (5 star)

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Excellent

Rachel T · 07 Jul 2026
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Absolutely educating, reassuring and supportive of my career.

Moruff j · 07 Jul 2026
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Response: Thank you, Moruff. We appreciate your feedback and are pleased to hear you found the training educational, reassuring, and supportive of your professional development.

Very good and comprehensive Jack was so knowledgeable about all aspects of behaviour that was grounded in evidence based practice.

Lisa M · 29 Jun 2026
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Response: Thank you, Lisa. We appreciate your feedback and are pleased to hear you found the course comprehensive. It’s great to know Jack’s knowledge and evidence-based approach supported a positive learning experience throughout the session.

Very informative, Jack was very enthusiastic (especially in this heat) worked well with us and are needs on the day!

Alexander J · 29 Jun 2026
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Very informative, easy to follow and well-structured. The trainer was knowledgeable, approachable, and encouraged participation throughout.

Marisa T · 24 Jun 2026
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Response: Thank you, Marisa. We appreciate your feedback and are pleased to hear the session was informative, well structured, and easy to follow. It’s great to know the delivery encouraged participation and supported your learning throughout.

Excellent lecture and training

Toba A · 23 Jun 2026
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All good in informative

Justin T · 23 Jun 2026
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Response: Thank you, Justin. We appreciate your feedback and are pleased to hear you found the session informative.

Amazing

Ian d · 22 Jun 2026
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Very good course, instructor polite and helpful, always helped if required

WAYNE H · 22 Jun 2026
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Very friendly,helpful and understanding of people’s needs good knowledge of course

Julie S · 22 Jun 2026
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Response: Thank you, Julie. We appreciate your feedback and are pleased to hear the Alan's knowledge and supportive approach contributed to a positive learning experience.