RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,229 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 61–70 of 3,082 reviews (5 star)

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Really enjoyed this course keep you engaged throughout.

Adele W · 15 Jul 2026
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Response: Thank you, Adele. We appreciate your feedback and are pleased to hear you enjoyed the course. It’s great to know the engaging delivery supported a positive learning experience throughout the session.

This course was very helpful and refreshing Lindsey was very helpful and professional. Always ensuring all participants are well and able to keep up and following the training to good knowledge.

Sheridan S · 14 Jul 2026
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Response: Thank you, Sheridan. We appreciate your feedback and are pleased to hear you found the course helpful and a valuable refresher. It’s great to know Linsey's supportive and professional approach ensured everyone felt included and able to engage throughout the session.

PBS refresher course was very informative and is going to help me do my job safely

Meena F · 14 Jul 2026
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Very enjoyfull learn a lot gave me confidence to use PBS when needed. Looking forward to the next training

Nancy R · 14 Jul 2026
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Excellent refresher, informative & clear. Alan was patient and friendly & very knowledgeable.

Lillia T · 13 Jul 2026
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Response: Thank you, Lillia. We appreciate your feedback and are pleased to hear you found the refresher informative and clear. It’s great to know Alan’s patient, friendly, and knowledgeable approach contributed to a positive learning experience.

Excellent

Kazeem O · 13 Jul 2026
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V good good practical

willliam D · 13 Jul 2026
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Great course, interesting.

Rachel M · 08 Jul 2026
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Satisfactory

VICTOR I · 08 Jul 2026
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Great course

James H · 08 Jul 2026
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Response: Thank you, James. We appreciate your feedback and are pleased to hear you enjoyed the course.