RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,244 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 61–70 of 3,097 reviews (5 star)

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Always delivers the course in a fun friendly manner

Debra P · 31 Jul 2026
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Scott Always delivers the training in a fun friendly manner

Debra P · 31 Jul 2026
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Brilliant training, good to have a refresher and remember all the different key words.

Shannon B · 30 Jul 2026
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Response: We’re pleased you found the refresher valuable and that it helped reinforce the key terminology. Thank you for your brilliant feedback!

Superb course great refresher

Arthur W · 27 Jul 2026
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Caroline was great, she has deep understand and experience in the field of care and PBS training and it reflected well during the class with her amazing responses and suggestions for questions the class had. Caroline is very enthusiastic and I felt privileged to be taught by her. Although it was a refresher, I still came out of this course very enlightened. GREAT STUFF CAROLINE!

Rebecca A · 27 Jul 2026
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Response: Thank you, Rebecca. We appreciate your feedback and are delighted to hear you found the refresher so valuable. It's great to know Caroline's knowledge, experience and clear delivery supported your learning and encouraged meaningful discussion throughout the course. We're pleased the training provided fresh insights and enhanced your understanding, even as a refresher.

It's a good referral course and all information acquired

Kazeem K · 21 Jul 2026
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Response: Thank you, Kazeem. We appreciate your feedback and are pleased to hear you found the refresher course valuable. It's great to know the training provided useful information and supported your learning.

Excellent

John M · 21 Jul 2026
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Great trainer

alyx L · 20 Jul 2026
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Response: Thank you, Alyx. We appreciate your feedback and are pleased to hear you had a positive training experience. It's great to know you found the trainer to be so effective.

Very detailed and good course content. Delivered well by trainer Kieran.

Amy T · 15 Jul 2026
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Response: Thank you, Amy. We appreciate your feedback and are pleased to hear you found the course content detailed and informative. It’s great to know Kieran’s delivery contributed to a positive learning experience.

Great trainer kept it fun and interesting

Ruth P · 15 Jul 2026
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