RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,223 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 51–60 of 3,077 reviews (5 star)

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Great trainer

alyx L · 20 Jul 2026
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Response: Thank you, Alyx. We appreciate your feedback and are pleased to hear you had a positive training experience. It's great to know you found the trainer to be so effective.

Very detailed and good course content. Delivered well by trainer Kieran.

Amy T · 15 Jul 2026
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Response: Thank you, Amy. We appreciate your feedback and are pleased to hear you found the course content detailed and informative. It’s great to know Kieran’s delivery contributed to a positive learning experience.

Great trainer kept it fun and interesting

Ruth P · 15 Jul 2026
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Very practical and explanatory

Yetunde O · 15 Jul 2026
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Excellent training, interesting and fun

Steven K · 15 Jul 2026
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Excellent course given by Kieran very professional Enjoyed

Karen C · 15 Jul 2026
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Really enjoyed this course keep you engaged throughout.

Adele W · 15 Jul 2026
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Response: Thank you, Adele. We appreciate your feedback and are pleased to hear you enjoyed the course. It’s great to know the engaging delivery supported a positive learning experience throughout the session.

This course was very helpful and refreshing Lindsey was very helpful and professional. Always ensuring all participants are well and able to keep up and following the training to good knowledge.

Sheridan S · 14 Jul 2026
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Response: Thank you, Sheridan. We appreciate your feedback and are pleased to hear you found the course helpful and a valuable refresher. It’s great to know Linsey's supportive and professional approach ensured everyone felt included and able to engage throughout the session.

PBS refresher course was very informative and is going to help me do my job safely

Meena F · 14 Jul 2026
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Very enjoyfull learn a lot gave me confidence to use PBS when needed. Looking forward to the next training

Nancy R · 14 Jul 2026
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