RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,402 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 51–60 of 3,251 reviews (5 star)

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Always useful to complete the refresher course for PBS training.

Sally J · 07 Oct 2026
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Kieran was absolutely fantastic. He explained everything clearly and made the training enjoyable. It was very easy to understand and I felt comfortable asking questions, I would definitely recommend him.

Juliet W · 07 Oct 2026
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Response: Thank you, Juliet. We really appreciate your feedback and recommendation. It’s great to hear Kieran’s clear and engaging delivery made the training enjoyable and easy to understand, while creating a comfortable learning environment where you felt confident asking questions.

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Great excise

Kristan M · 06 Oct 2026
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Very supportive and understanding and Linsey made it fun to learn

Vicky G · 06 Oct 2026
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Great training delivery

David W · 06 Oct 2026
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Was a very brilliant presentation knowledge and refreshed skills Linsey was fantastic

Christine M · 06 Oct 2026
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Excellent training it's amazing how well she teaches the class so welcoming dedicated to he role

Stacey R · 06 Oct 2026
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Response: Thank you, Stacey. We really appreciate your feedback and are delighted to hear you had such a positive training experience. It’s great to know the trainer’s welcoming and dedicated approach made such a positive contribution to your learning.

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Well trained and explained.

Dwane B · 06 Oct 2026
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Response: Thank you, Dwane. We appreciate your feedback and are pleased to hear you found the training clear and well explained. It’s great to know you had a positive learning experience.

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Brilliant refresher training

Israel G · 06 Oct 2026
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Lovely time here

BIOLA A · 06 Oct 2026
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