RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,413 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 51–60 of 3,263 reviews (5 star)

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Very good

Sharon R · 16 Oct 2026
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Great refresher. Really like how it was related to real life situations

Jaye C · 16 Oct 2026
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Well delivered, engaging and informative. A good mix theory and practical.

Mark P · 16 Oct 2026
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Very helpful, it was very eye opening to us as a service on how well we are doing and the areas that can be improved or developed further. Liam also made everything very interesting and engaging which made the training much more enjoyable.

Saeed A · 16 Oct 2026
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Thank you for a great session. This was the second session we have had with Sherwood Training but first with Liam. I really enjoyed the training and found the break away activities easier to understand second time round. I feel more confident if I were to find myself in a similar situation.

Edina B · 16 Oct 2026
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Response: Thank you, Edina! It’s lovely to welcome you back and hear how your confidence has grown. Opportunities to revisit and practise skills can make a real difference, and Liam will be delighted to know his guidance helped things fall into place. Thank you for continuing your learning with Sherwood!

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Excellent refresher

Jamie C · 16 Oct 2026
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Enjoyed the training today with penny was good to have the refresher course

Sophie T · 14 Oct 2026
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Trainer was very educational and informative, good venue and learnt alot

Ellis T · 14 Oct 2026
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Brilliant essential skills for supporting people

Lindsay R · 08 Oct 2026
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Response: Thank you, Lindsay. We appreciate your feedback and are delighted to hear you found the course so worthwhile. It’s great to know the training provided valuable learning that will support you in your role and in the care and support you provide to others.

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Very interactive class. Learnt a lot

Akinbolade A · 08 Oct 2026
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