RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,300 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Showing 1–10 of 3,314 reviews

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Very clear and presise educational refresher of the course

Broady H · 30 Sep 2026
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Response: Thank you, Broady. We appreciate your feedback and are pleased to hear you found the refresher clear, informative and well delivered. It’s great to know the course provided a valuable opportunity to refresh your knowledge and understanding.

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Very positive training

Karen H · 28 Sep 2026
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Response: Thank you, Karen. We appreciate your feedback and are pleased to hear you had such a positive training experience with us.

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A lot of legislation

Jeanette G · 28 Sep 2026
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Very good loads of info

Anne L · 26 Sep 2026
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Really enjoyed the course , Kieran was fantastic, very knowledgeable. He answered any questions that we had and kept us all engaged throughout.

Laura N · 25 Sep 2026
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Response: Thank you, Laura. We appreciate your feedback and are delighted to hear you really enjoyed the course. It’s great to know Kieran’s knowledgeable and engaging approach, alongside taking the time to answer questions, created such a positive learning experience.

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Very good content excellently given thanks

Anne L · 25 Sep 2026
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It was a great house to remind us as we support our service use and great teacher

Osagie I · 25 Sep 2026
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It was very educational and informative.

Hossana M · 25 Sep 2026
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Great course . Trainers was fantastic at explaining everything and went over anything we didnt understand answered all our questions. Friendly atmosphere

Zoe S · 25 Sep 2026
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Very good teacher good information learned a lot

Christine L · 25 Sep 2026
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