RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,418 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Great training delivered in a relaxed and safe environment. Very informative, with good knowledge and pace. Overall great refresher.

Ruth M · 11 Nov 2026
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“

Very knowledgeable made course fun.

Keeley P · 11 Nov 2026
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Response: Thank you, Keeley. We appreciate your feedback and are delighted to hear you enjoyed the course. It’s great to know the trainer’s knowledge and engaging approach made the learning both informative and enjoyable.

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Satisfactory

James A · 11 Nov 2026
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Very good refresher,mint trainers Highly recommend.made the course interesting

Tracy W · 11 Nov 2026
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Clear delivery. Good mixture of group work, listening and giving feedback

Lizzie M · 09 Nov 2026
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Response: Thank you, Lizzie. We appreciate your feedback and are pleased to hear you found the training clear and well delivered. It’s great to know the balance of group activities, discussion and feedback supported your learning and created an engaging experience throughout the course.

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Brilliant tutor

Ajala A · 09 Nov 2026
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Very good

Robert C · 05 Nov 2026
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Well delivered.

Richard H · 05 Nov 2026
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Great session with Craig and Jack. They kept the session fun to encourage engagement.

Rebecca S · 05 Nov 2026
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Response: Thanks so much for leaving us a review! A bit of laughter can make it much easier to join in and have a go. Craig and Jack will be really pleased to hear you enjoyed learning with them.

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Liam was a good trainer, he was able to answer any questions I had regarding the holds and breakaways. He reassured that questions I asked would be taken into further team meetings and he had never been asked them before so did not have the answers. He throughly went through all holds and breakaways ensuring everyone felt comfortable and confident

Demi B · 02 Nov 2026
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