RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,214 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

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Kieran was friendly, clear and made Training a positive experience.

Jane D · 18 Aug 2026
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This course was an excellent refresher and Kieran explained things very well . It was a good reminder of how as a support worker I can best support someone who is displaying a behaviour of concern and how to look for triggers and patterns of behaviour and what works for that person to help them return to their baseline. It was also good to be updated on changes such as how the DOLS legislation is going to be changing.

Claire M · 18 Aug 2026
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Response: Thank you, Claire. We appreciate your thoughtful feedback and are pleased to hear you found the refresher valuable. It’s great to know Kieran’s clear delivery strengthened your understanding of recognising triggers and patterns, responding to behaviours of concern, and considering individualised approaches to support the people you work with.

Great course that will help in my job situations. Well taught and leave course very confident.

George O · 17 Aug 2026
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Great course and done brilliantly by Coralena

Michael M · 12 Aug 2026
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Training was awesome and I have learned so much in how to support people on positive behaviour support

Osi T · 12 Aug 2026
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Response: Thank you, Osi. We appreciate your feedback and are delighted to hear you found the training so valuable. It’s great to know the course strengthened your understanding and confidence in providing positive behaviour support.

Great Class and Excellentlly delivered for good understanding.

Joseph F · 12 Aug 2026
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brilliant trainer, thank you

caitlin c · 12 Aug 2026
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Enjoyable

Dean B · 12 Aug 2026
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Fun engaging and relevant

Nyashadzashe C · 12 Aug 2026
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Training very useful

Emmanuel A · 12 Aug 2026
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