RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,402 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 1–10 of 3,251 reviews (5 star)

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Satisfactory

Rabiu A · 30 Oct 2026
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Response: Thank you, Rabiu. We appreciate you taking the time to share your feedback. As the training was delivered by your organisation’s in-house trainer, we would encourage you to share any specific comments regarding the delivery directly with them. However, if you would like to discuss your experience further or provide any additional feedback, please feel free to contact me at kirsty.briggs@sherwoodtraining.co.uk.

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Very informative and helpful

Ashleigh N · 30 Oct 2026
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Very informative and interesting

Laura H · 29 Oct 2026
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Response: Thank you, Laura. We appreciate your feedback and are pleased to hear you found the training informative and interesting. It’s great to know you had such a positive learning experience.

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To the point and informative

Chris Q · 29 Oct 2026
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Excellent and well delivered

Victor U · 28 Oct 2026
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Response: Thank you, Victor. We appreciate your feedback and are delighted to hear you found the training excellent and well delivered. It’s lovely to know you had such a positive experience with Scott.

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Good teacher and nice to see that the scenario has been changed for this year.

Luke A · 26 Oct 2026
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Response: Thank you, Luke. We appreciate your feedback and are pleased to hear you enjoyed the training. It’s great to know you welcomed the changes to this year’s scenario and found the trainer’s delivery positive. Thanks again.

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Very helpful

Idongesit E · 26 Oct 2026
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Really enjoyed re caping on the stuff learnt last year, gave me some more insight i had possibly over looked. Gave me more ideas to help me keep the person i look after more independent and a better quality of life.

Danah R · 23 Oct 2026
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Very information and definitely freshened up my knowledge

Reyda S · 23 Oct 2026
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Thank you. Kept engaged. Good group

Lucy B · 22 Oct 2026
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