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RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher Reviews

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Monika W, 26 Mar 2026

Great training refresher, training provider was very knowledgeable and helpful, answered all questions

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Anne B, 26 Mar 2026

Good training course for my work giving professional ways of working for safe practice in difficult situations to ensure the safety of service users and staff

Response : Thank you for your feedback, Anne – it’s really appreciated! I’m glad you found the training useful and that it supports safe and professional practice to ensure the safety of service users and staff.

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Bernard H, 24 Mar 2026

Trainer was informative, helpful, easily understood

Response : Really appreciate you sharing your feedback, Bernard. I’m pleased to hear you found the training informative, helpful and easy to understand.

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John M, 24 Mar 2026

Very friendly, kind. Knowledgeable and good communication skills. Perfect trainer

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Gillian A, 24 Mar 2026

I enjoyed the course. It gave me everything I needed to know without dragging it out.

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Sarah R, 24 Mar 2026

Kieran was friendly and knowledgeable. He involved all participants and encouraged everyone to engage.

Response : It’s great to hear your feedback, Sarah. Thank you for sharing. I’m glad you found Kieran friendly and knowledgeable, and that he encouraged everyone to get involved. I’ll be sure to pass your comments on.

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Jayne M, 24 Mar 2026

Kieran is a really good trainer, very patient when teaching the moves.

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Stephen K, 24 Mar 2026

Excellent instructor. Well informed course

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Christine C, 24 Mar 2026

Thank you , course delivered in a way easy to understand , clear instruction, room spacious and comfortable . Thank you for the help and understanding over the breakaway technics which I've always struggled with but now feel more confident ,thank you for your patience

Response : Many thanks for your feedback, Christine – we really appreciate it! I’m pleased to hear you found the session clear and easy to understand, and that you feel more confident with the breakaway techniques. It’s great to know the environment and support made a positive difference.

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Cheryl B, 20 Mar 2026

Alan presented the course very well

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