RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,226 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 21–30 of 3,079 reviews (5 star)

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Refreshing,impacting ,empowering and equiping to doing well on the job role.

bashirat a · 11 Aug 2026
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Response: Thank you, Bashirat. We appreciate your feedback and are delighted to hear you found the training refreshing, empowering and valuable. It’s great to know the course has strengthened your knowledge and confidence in your role.

Enjoyed the course very informative

Laura R · 11 Aug 2026
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Very thorough in explanation and helpful when answering my questions. I always enjoy my training and nothing is never left unanswered.

Nicola S · 10 Aug 2026
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Response: Thank you, Nicola. We appreciate your feedback and are delighted to hear you continue to enjoy your training with us. It’s great to know the thorough explanations and support with your questions ensure you leave the course feeling well informed.

Very good at her job enjoyed all aspects of the course .Would recommend her .Enjoyed it so much .

Carol C · 10 Aug 2026
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Verry well delverd explained well anything did not understand whent over agane till understood

Laura W · 10 Aug 2026
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Lindsey was very interactive with everyone and did an amazing job demonstrating and learning us the whole course.

India S · 10 Aug 2026
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Very satisfactory

Joseph O · 06 Aug 2026
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Very good course

Julie W · 06 Aug 2026
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Kieran explained everything well and at a good pace making sure everyone fully understood the information

Joedey J · 06 Aug 2026
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Response: Thank you, Joedey. We appreciate your feedback and are pleased to hear you found the training clear and well paced. It’s great to know Kieran took the time to ensure everyone understood the content and felt supported throughout the course.

Excellent informative course delivered by Kieran. Always informative and enjoyable.

Amy R · 06 Aug 2026
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