RRN Level 2 Refresher: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Refresher reviews

4.9 (3,411 reviews)
AI summary of reviews

Practical breakaway techniques and positive behaviour support are the course’s defining strengths. Attendees value knowledgeable, patient trainers who use real-life scenarios, demonstrations and discussion to make de-escalation and behaviour of concern easy to understand. The sessions are interactive, relaxed and well paced, with trainers checking understanding and encouraging questions. Attendees say the refresher builds confidence and provides skills they can apply safely in their support roles.

Practical breakawaysKnowledgeable trainersWorkplace confidence

Generated from recent reviews; may not reflect every review

Showing 21–30 of 3,262 reviews (5 star)

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“

Thank you. Kept engaged. Good group

Lucy B · 22 Oct 2026
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“

It was beautiful

Carol S · 22 Oct 2026
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Response: Thank you, Carol—what a lovely way to describe your experience! We’re so pleased you enjoyed your time with us. Your kind words have brought a smile to our team!

“

Enjoy all of the courses. Liam explained things in away that was easy to understand.

Emma H · 21 Oct 2026
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“

Enjoyed the course, found it engaging. I like how the day is broken up with the learning aspect and then the physical aspect later on. The trauma learning that was delivered was good and would have an interest in the full course that Liam is developing. Perhaps to add onto the coping strategies alongside the others is Vagal Nerve Stimulation which is also now widely used.

Emilyjane C · 21 Oct 2026
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“

Great course with lots of interesting information, that relates to personal life and workplace. Course was interactive and fun, very nice environment. Took away lots of new information

Jess C · 21 Oct 2026
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“

Relly felt at ease with all the course. Learnt lots.

Vicky M · 21 Oct 2026
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“

Enjoyed the refresher course and especially enjoyed touching on the trauma side which we haven't previously. Great to see Liam back again, he makes the course enjoyable

Gemma W · 21 Oct 2026
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“

Very informant course even after 3rd year. Enjoyed the trauma and how the brain works part. New part of course brilliant

Deborah T · 21 Oct 2026
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“

Found the trauma work very interesting..taught me things I didn’t know as a manager so Thankyou Liam..great session..professional and interesting

Patricia C · 21 Oct 2026
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Response: Thank you, Patricia! It’s lovely to hear the session offered a fresh perspective to take into your management role. Exploring trauma can prompt valuable reflection on how we support both individuals and our teams. Liam will be so pleased to know his teaching made a difference!

“

Enjoyable and informative as always. Liam is so knowledgeable and keeps us engaged. The trauma content was fascinating and I’m taking so much away with me.

Tracey B · 21 Oct 2026
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