RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,650 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

Generated from recent reviews; may not reflect every review

Showing 11–20 of 227 reviews (4 star)

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Some parts of training were not applicable to our client but trainer was very friendly enthusiastic and welcoming all instructions and info well presented overall enjoyed the course

Danielle S · 24 Mar 2026
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Response: Thank you for your feedback, Danielle – we really appreciate it! I’m pleased to hear you found the session well presented and enjoyed the course overall. It’s great to know the trainer created a friendly and welcoming environment.

Good interaction. Excellent knowledge and good that he has experience in the different situations. Thank you

Fiona T · 12 Mar 2026
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Response: Thank you, Fiona. We appreciate your feedback and are pleased to hear the session included good interaction and that the trainer’s experience supported your learning.

Really good! Learnt so much.

Nicola B · 04 Mar 2026
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I thought the course was really good. The trainer was really good as he provoked a lot of good discussions. There were some good practical exercises. It would be useful to have them more often than 3 years.

Manny D · 03 Mar 2026
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Response: Thank you, Manny. We appreciate your feedback and are pleased to hear the course was engaging, with valuable discussions and practical exercises. The course content is reviewed annually in line with current RRN training standards.

Less reparative than level one, room slightly small for breakaway skills and warm. Great trainer Jack thank you

Emily S · 20 Feb 2026
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Bigger room for the physical bits, otherwise great

Jennifer J · 20 Feb 2026
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Good trainer, interactive and inclusion. The breakaway techniques with practical training by simplifying it to barest minimum With repeated practical with everyone.

Regina M · 13 Feb 2026
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The trainers were very good at delivering thr training and were engaging

Deborah C · 12 Feb 2026
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Response: Thank you, Deborah. We appreciate your feedback and are pleased to hear the trainers delivered the training in an engaging way.

Very good training, lots of content covered, trainer was great and very engaging

Francesca C · 30 Jan 2026
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Room was very cold

Michaela M · 28 Jan 2026
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